Brenda Peterson
Killeen,TX
Summary
Proven Pharmacy Assistant at Safeway, adept in organizing supplies and enhancing customer satisfaction through efficient service. Excelled in fostering a collaborative environment and mentoring new staff, demonstrating strong communication and computer skills. Achieved increased sales by offering expert advice, showcasing a blend of technical proficiency and empathetic customer engagement.
Overview
13
13
years of professional experience
Work History
Pharmacy Assistant
Safeway
07.2022 - 08.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Merchandised over-the-counter goods and rotated stock.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Updated computer system with current customer, payment and inventory information.
Caregiver
Self Employed Web
01.2012 - 06.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Associate - Medical Billing And Coding
Whatcom Community College
Bellingham, WA06.2014
Skills
Stocking shelves
Timeline
Pharmacy Assistant
Safeway
07.2022 - 08.2024
Caregiver
Self Employed Web
01.2012 - 06.2022
Associate - Medical Billing And Coding
Whatcom Community College
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