Brenda Rede
Albuquerque,NM
Summary
Dynamic professional with a proven track record at P4Q USA INC., excelling in roles from Front Desk Executive to Production Supervisor. Expert in office management and problem-solving, I significantly enhanced guest satisfaction and streamlined production processes. Skilled in mentoring teams to exceed productivity goals, my career is marked by a dedication to efficiency and exceptional service.
Overview
10
10
years of professional experience
Work History
Front Desk Executive
P4Q USA INC.
01.2024 - 01.2025
- Handled confidential information securely by adhering to data privacy regulations and company protocols.
- Assisted guests with reservation modifications, cancellations, and special requests.
- Managed high call volumes, addressing inquiries and directing calls to appropriate departments.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Conducted regular inventory audits of office supplies, maintaining stock levels as needed.
- Contributed to a positive work environment by effectively communicating with team members across departments.
- Participated in weekly team meetings to discuss performance metrics, addressing areas of improvement together as a team.
- Processed financial transactions accurately, balancing cash drawers daily and managing invoices.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Accountancy Responsabilities
- Billing and collection
- Check run
- Invoices tracking
Logistic Coordinator
P4Q USA Inc.
01.2020 - 01.2023
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Tracker production orders and ensure all materials were available
Production Supervisor
P4Q USA INC.
06.2017 - 01.2020
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of 20 production associates, overseeing productive production processes and meeting all deadlines.
Electronic Welding Operator
P4Q USA INC
10.2014 - 01.2017
- Contributed to the successful completion of numerous projects by consistently meeting or exceeding job specifications and client expectations.
- Reduced material waste through accurate measurements and precise cuts, ensuring proper fit for each component.
- Perform proper soldering, assemble, test and inspect electronics products on the production lines.
Education
High School Diploma -
CBTA 2
Delicias ChihuahuaSkills
- Word processing
- Problem-solving skills
- Time management
- Cash handling
- Training and mentoring
- Team building
- Office management
- Document management
- Registration processing
- Basic accounting
- Problem-solving
- Hospitality services
- Credit and cash payments
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Executive
P4Q USA INC.
01.2024 - 01.2025
Logistic Coordinator
P4Q USA Inc.
01.2020 - 01.2023
Production Supervisor
P4Q USA INC.
06.2017 - 01.2020
Electronic Welding Operator
P4Q USA INC
10.2014 - 01.2017
High School Diploma -
CBTA 2
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