Danielle Ciamei
Berkeley Heights,NJ
Summary
Driven professional with proven expertise in customer service and payment processing. Excelled in problem-solving and POS system operation, enhancing customer satisfaction and exceeding productivity goals. Skilled in managing confidential information and front desk operations, showcasing exceptional administrative abilities and a commitment to results.
Overview
1
1
year of professional experience
Work History
Front Desk Executive
Stirling Valley Dental Associates
06.2023 - 08.2024
- Efficiently navigated and applied PracticeWorks software
- Handled confidential information securely by adhering to data privacy regulations and company protocols.
- Assisted guests with appointment modifications, cancellations, and special requests.
- Managed high call volumes, addressing inquiries and directing calls to appropriate administrators.
- Enhanced patient satisfaction by providing exceptional customer service at the front desk.
Cashier & Retail Sales Associate
Old Navy
07.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, credit card, and Apple Pay transactions with excellent accuracy levels.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
No Degree - Psychology
University of Delaware
Newark, DE05.2028
High School Diploma -
Governor Livingston High School
Berkeley Heights, NJ06.2024
Skills
- Word Processing
- Problem-solving skills
- Time Management
- Cash Handling
- Payment Processing
- POS System Operation
- Customer service expertise
- Administrative Skills
- Eagerness to learn
- Document Management
- File Management
- Front Desk Supplies Management
Timeline
Cashier & Retail Sales Associate
Old Navy
07.2023 - 04.2024
Front Desk Executive
Stirling Valley Dental Associates
06.2023 - 08.2024
No Degree - Psychology
University of Delaware
High School Diploma -
Governor Livingston High School
Similar Profiles
Carmen LeeCarmen Lee
Dental Assistant at The Dental Studio StirlingDental Assistant at The Dental Studio Stirling
Jennie NguyenJennie Nguyen
Detal Assistant at Ellen Stirling DentalDetal Assistant at Ellen Stirling Dental
Regina HoppingRegina Hopping
Dental Hygienist at Aspenwood Dental Associates & The Colorado Dental Implant CenterDental Hygienist at Aspenwood Dental Associates & The Colorado Dental Implant Center