25 years proficient in MSWord, Excel, Power Point, and software applications
14 years of customer service as a corporate liaison for a telecommunication company
7 years working to secure account payments, collecting past due amounts and providing phone support
Overview
51
51
years of professional experience
Work History
Material Handler
HCA HealthTrust
01.2022 - 02.2025
Checked product in when it arrived at the warehouse.
Ensure our clinicians have the supplies they need to provide our patients with high quality care.
Pick and pack material in an organized and logical manner in preparation for staging.
Stage material appropriately in preparation of loading and shipping for final delivery.
Maintain cleanliness and organization within the warehouse keeping receiving areas, shipping areas, aisles, and racks free of hazards or obstructions.
Assists with performing annual physical inventory.
Ensure all job assignments are completed accurately and free of exception as performance will be evaluated through periodic audits against company standards.
Pick RUSH orders to be delivered to the hospitals.
Conduct duties in a manner that promotes safety and complies with all OSHA standards.
Unloaded trailers, using fork lift, full of merchandise and put on warehouse floor to be worked.
Assistant Dispatcher
Accurate Personnel Temp Agency
03.2021 - 12.2021
Use JDA system to assign loads to truckers daily and set delivery times.
Send in paperwork to get truckers paid daily.
File paperwork daily of what the truckers are assigned to deliver.
Inventory merchandise in the warehouse daily to send to Dynamic to get loads assigned daily
Assign seals to each load.
Do delivery disruption report when needed.
Perform light cleaning duties.
Retired
04.2020 - 02.2021
(because of COVID 19 downsizing)
Funding Specialist
LendingPoint
03.2019 - 04.2020
Process and underwrite loan applications through automated underwriting system, which may include approving and funding, follow established policies and procedures.
Maintain a culture of quality customer service at all points of contact with Lending Point LLC Customers.
Analyze applicants’ financial status (i.e. financial statements, tax returns, etc.) and credit to determine feasibility of granting loans.
Obtain and compile copies of loan applicants’ credit histories, and other financial information in a timely manner.
Enter customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Contact credit bureaus, employers, and other sources to confirm applicant’s credit and references.
Communicate with applicants to obtain information for loan applications and to answer questions about the process as needed.
Contact sales and appropriate operations staff to discuss missing items or questions pertaining to the loan request and make sure all conditions are met.
Ensure loan documents are accurate, complete, and compliant with company policies.
Render application decisions and communicate the final decision to the appropriate sales staff.
Applicant Support Agent
LendingPoint
07.2018 - 03.2019
Responsible for accurately managing and processing required loan documentation through designated systems and reviewing/ensuring documentation completed in full and meets established minimum requirements before it is moved to underwriting.
Reviewed initial documents and work with borrower to gather any outstanding appropriate documents.
Processed large amounts of loan related communications via email from customers and co-workers daily.
Receiving/Shipping Clerk
Amazon
07.2017 - 07.2018
Checked product in when it arrived at the warehouse.
Ensured quality assurance and no broken merchandise.
Unloaded trailers, using fork lift, full of merchandise and put on warehouse floor to be worked.
Inventory merchandise in the warehouse daily.
Escalations
Fabrics.com Inc (Owned by Amazon)
10.2015 - 07.2017
Cut the fabric for shipment, restock the shelves for new orders, and put the cancelled orders in a bin to be put back on the shelf.
Entered orders into designated system and resolved missing items from orders.
Worked in consolidations, as needed.
Scanned completed orders and placed on the line to be boxed and shipped to the customer.
Retired
01.2014 - 09.2015
Global Enterprise Advisor
Verizon Wireless
02.2001 - 01.2014
Conducted all collection efforts in accordance with company policies and procedures for designated corporate accounts.
Prevented impending loss and increased profitability through negotiation. Interfaced directly with customer via e-mail correspondence and phone.