Brenda Robertson
Salt Lake City
Overview
18
18
years of professional experience
Work History
Accounts Receivable Specialist
Oocl Usa
South Jordan, UT
11.2021 - 03.2026
- Managed accounts receivable processes, ensuring timely invoice generation and payment collection.
- Reconciled customer accounts, resolving discrepancies and maintaining accurate financial records.
- Collaborated with internal teams to streamline billing procedures and enhance operational efficiency.
- Analyzed aging reports to identify overdue accounts and implement collection strategies.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Monitored accounts to verify compliance with payment terms and schedules.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Account Manager
Commercial Funding
Salt Lake City
08.2017 - 11.2021
- Main contact for 40 Accounts with 5 million in business
- Prepared and processed ACH and wire payments daily
- Manage client contracts, monitor credit limits and monthly minimum fees
- Process chargebacks of overdue invoices
- Receive and process invoices and other documents
- Process and mail check and ACH payments for transportation brokerages
- Minimize risk by verifying documents
- Cultivated strong client relationships to enhance account retention and satisfaction.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Office Manager/Head Dispatch
Tetra Logistics /Baker Trucking
08.2016 - 02.2017
- Scheduled and coordinated truck shipments
- Addressed issues during transit
- Tracking and tracing of shipments and drivers
- Received paperwork for brokered loads and invoiced to factoring company
- Determined credit worthiness for new customers
- Filled out carrier packets for new customers
- Approved new clients and trucking companies for business
Senior Account Manager
Tetra Capital
Cottonwood Heights
03.2013 - 08.2016
- Maintained 45 accounts totaling 2 million in business
- Prepared and sent out invoices
- Received paperwork from clients
- Funded all clients on daily basis
- Made collection calls keeping aging at 30 days
- Built relationships with clients retaining business
- Kept chargebacks to a minimum
- Determined credit worthiness of new customers on Ansonia and D&B
- Trained new employees
General Merchandise Manager
Dick's Market
Bountiful, UT
01.2008 - 08.2012
- Trained employees on the importance of customer service
- Merchandised department for maximum sales
- Ordered product for department while staying within budget
- Managed a team of 18 people within four departments
- Developed strategies to increase gross margin and maintained highest growth in the region 2009 - 2011
- Developed employees for management positions
- Certified in receiving
- Ordered and merchandise the seasonal in candy aisle
- Scheduled staff for maximum sales impact
Skills
- Attention to detail
- Customer service
- Business math
- EXCEL
- Problem solving
- Team work
- Time management
- Conflict management
Timeline
Accounts Receivable Specialist
Oocl Usa
11.2021 - 03.2026
Account Manager
Commercial Funding
08.2017 - 11.2021
Office Manager/Head Dispatch
Tetra Logistics /Baker Trucking
08.2016 - 02.2017
Senior Account Manager
Tetra Capital
03.2013 - 08.2016
General Merchandise Manager
Dick's Market
01.2008 - 08.2012