Brenda Robles
Houseware Manager
Lawndale,CA
Summary
Experienced Department Head with over 8 years of grocery background. Highly committed with hardworking mentality to maintain quality of services and products. Offering pleasant personality with expertise developing employee performance goals.
Overview
2
2
Languages
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Houseware Department Head
Ralphs Grocery Store
Redondo Beach , CA
08.2015 - Current
- Merchandise product throughout department and store
- Keeping shelves stocked with product to ensure sales
- Oversee product ordering and inventory controls
- Keeping department and backroom area cleaned and organized
- Building endcaps and tables with product
- Proficient in use of symbol handheld scanner and computer system
- Ensuring price accuracy and signage of product on a weekly basis
- Resetting sections of department and marking down discontinued items
- Challenged to grow sales
- Perform extra duties assigned by upper management when assigned to
- Achieved consistent growth targets through proper forecasting and creative displaying
- Building racks/grocery shippers
- Collaborate with departments such as night crew with product stocking and grocery orders for customer pickups
- Knowledge of cardboard baler
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Courtesy/Cashier Clerk
Ralphs Grocery Store
Redondo Beach , CA
03.2013 - 08.2015
- Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
- Retrieved grocery carts and baskets from lot and various site locations.
- Maintained customer satisfaction by assisting with carrying out goods.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Knowledge of cashier register
- Proper handling and depositing of register currency
- Completing store floor sweeps on an hourly basis to avoid/remove possible hazards
Education
High School Diploma -
Hawthorne High School
Hawthorne, CA 09.2007 - 06.2011
No Degree - Psychology
El Camino College
Torrance, CA 08.2018 - Current
Skills
Order management
Creative merchandising
Product and service sales
Goals and performance
Customer assistance
Accomplishments
Surpassed sale period percentages.
Reduced inventory levels in backroom and grew sales floor inventory for more sales.
Timeline
No Degree - Psychology
El Camino College
08.2018 - Current
Houseware Department Head
Ralphs Grocery Store
08.2015 - Current
Courtesy/Cashier Clerk
Ralphs Grocery Store
03.2013 - 08.2015
High School Diploma -
Hawthorne High School
09.2007 - 06.2011