Brenda Rosel
Amity,AZ
Summary
Dynamic professional with extensive experience in customer service and cash handling at Dollar General. Proven ability to enhance customer satisfaction through effective transaction processing and conflict resolution. Skilled in inventory management and security compliance, ensuring a safe and organized environment. Committed to delivering exceptional service and maintaining operational excellence.
Overview
31
31
years of professional experience
Work History
Cashier/Sales Associate
Dollar General
11.2025 - Current
- Operated cash register efficiently, processing customer transactions accurately.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash and credit transactions, ensuring compliance with company policies.
- Handled cash and card payments, ensuring secure transactions.
Corrections Officer/Commissary Manager
Eloy Detention Center
09.1994 - 10.2018
- Supervised inmate activities to maintain safety and order within facility.
- Conducted routine inspections to identify security risks and ensure compliance with protocols.
- Implemented conflict resolution strategies to de-escalate potentially volatile situations.
- Trained new staff on operational procedures and emergency response techniques.
Fuel Desk Cashier
Flying J Travel Center
06.2009 - 08.2010
- Operated cash register, processed transactions efficiently, and maintained accurate cash drawer balances.
- Assisted customers with fuel purchases and provided exceptional service to enhance travel experiences.
- Managed inventory of fuel products, ensuring availability and compliance with safety standards.
- Collaborated with team members to maintain cleanliness and organization of the fuel desk area.
Education
High School Diploma -
Santa Cruz Valley Union High School
Eloy, AZSkills
- Cash handling
- Customer service
- Transaction processing
- Conflict resolution
- Inventory management
- Security compliance
- Emergency response
- Checkout organization
Timeline
Cashier/Sales Associate
Dollar General
11.2025 - Current
Fuel Desk Cashier
Flying J Travel Center
06.2009 - 08.2010
Corrections Officer/Commissary Manager
Eloy Detention Center
09.1994 - 10.2018
High School Diploma -
Santa Cruz Valley Union High School