Quote and bind new business for personal auto and home through multiple carriers
Service existing customers by requoting policies at renewal, quoting and processing endorsements, resolving customer concerns by answering billing and coverage questions
Process payments and reconcile weekly payment reports
Help customers file new claims and assist with existing claims
Work with insurance company’s customer service representatives to find satisfactory solutions for customer issues
Correspond with company underwriters to resolve underwriting concerns for a specific risk and evaluate placement of said risk