Brenda Solis
Bakersfield,CA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Cricket Wireless
Bakersfield , CA
09.2021 - Current
- Achieved or surpassed individual and store sales targets every month, contributing to overall business growth.
- Assisted customers with account setup, billing issues, and device troubleshooting.
- Managed daily banking activities such as deposits and withdrawals.
- Performed regular audits of store operations including cash handling procedures.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Maintained up-to-date knowledge of all products and services available through the company.
Customer Service Associate
Chevron
Bakersfield, CA
04.2020 - 05.2021
- Delivered fast, friendly service while assisting customers with purchases, payments, and inquiries.
- Accurately handled cash, credit transactions, and daily register balancing.
- Supported daily store operations an assisted with inventory, stocking and opening/closing tasks.
Sales Associate / Receptionist
Best Buy Furniture
Bakersfield, CA
03.2018 - 03.2020
- Verified identity documents when required for certain types of transactions.
- Guided customers through product selections, financing options, and purchases to meet their needs and budget.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Education
High School Diploma -
Tierra Del Sol
Bakersfield, CA2012
Skills
- Customer service-oriented
- Cash handling and financial skills
- Attention to detail & accuracy
- Problem-solving & conflict resolution
- Highly dependable
- Meeting and exceeding sales targets
- Motivated team player
- Quick Learner
- Organization and efficiency
Languages
Bilingual: Fluent in English and Spanish
Certification
Machine Calculation (MC) Certificate, July 2017
Basic Business Skills (BBS) Certificate, July 2017
Timeline
Store Manager
Cricket Wireless
09.2021 - Current
Customer Service Associate
Chevron
04.2020 - 05.2021
Sales Associate / Receptionist
Best Buy Furniture
03.2018 - 03.2020
High School Diploma -
Tierra Del Sol