Reliable customer service professional with experience in point of sale, inventory control, and cash handling. Known for teamwork, time management, and calm problem solving in fast-paced retail environments.
Overview
25
25
years of professional experience
Work History
SuperValu
Mr. Dodd
Winona, MS
08.2025 - Current
Collaborated with diverse coworkers to resolve product and service issues, enhancing team effectiveness.
Performed daily operational tasks accurately, ensuring smooth workflow and service delivery.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
ABM
Warren Brown
Winona, Mississippi
07.2022 - 08.2025
Worked with diverse coworkers to support goals and resolve issues with products and services.
Helped maintain high customer satisfaction by solving problems with friendly, knowledgeable service.
Completed daily duties accurately and efficiently.
Substitute Teacher, K-5
Winona Elementary School
Winona, Mississippi
07.2022 - 05.2024
Implemented Winona Elementary School lesson plans for K-5 classroom instruction to ensure continuity in educational delivery.
Distributed instructional materials and guided students in completing independent assignments to enhance learning engagement.
Facilitated smooth transitions for students during class changes and recess supervision to promote a positive school environment.
AmeriCorps
Frederick Robinson
Duck Hill, Mississippi
07.2003 - 07.2004
Proposed innovative ideas and solutions that improved team performance and outcomes.
Led team initiatives that focused on increasing productivity throughout the year.
Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
AmeriCorps
Winona Elementary School
Winona, Mississippi
07.2001 - 07.2002
Enhanced customer satisfaction through effective problem resolution and friendly service.
Executed daily operational tasks efficiently in fast-paced environment.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Arts - Criminal Justice/Social Work
Holmes Community College
Goodman, MS
12-2010
Skills
Customer service
Point of sale
Inventory control
Cash handling
Product merchandising
Team collaboration
Customer relations
Time management
Calm under pressure
Problem solving
Attention to detail
Affiliations
Volunteered with Hurricane Katrina in Winona, MS
Volunteered after-school tutoring for first through third graders.