Loss Mitigation Specialist, SPOC
GUILD MORTGAGE COMPANY LLC
01.2017 - Current
- Subject matter expert in FNMA, FHLMC, FHA, VA and USDA loss mitigation home retention and disposition options
- Communicate loss mitigation workout evaluation outcomes to borrowers
- Audit files and verify calculations performed by loss mitigation analysts to ensure compliance with investor/insurer regulations and CFPB rules
- Review and respond to potential successor documentation
- Perform monthly foreclosure referral audit to ensure compliance with investor/insurer foreclosure initiation timelines
- Research and respond to formal complaints pertaining to loss mitigation