Brenda Vazquez
Baytown
Summary
I'm not a customer service professional, but I know how to work with all types of people and solve problems, contributing to a collaborative work environment. I demonstrated an ability to improve customer satisfaction through effective communication and timely assistance. I developed functional solutions, managing essential tasks, and maintaining facility cleanliness. I'm proficient in inventory control and compliance with safety protocols, ensuring operational efficiency.
Overview
2
2
years of professional experience
Work History
Perrylee Home Healthcare's
PerryLee Home Health Care Services, Inc.
Baytown
10.2024 - 12.2024
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Achieved cost-savings by developing functional solutions to problems.
- Managed household errands and other essential duties.
Cleaning Crew Member
Housekeeping
Houston
03.2023 - 12.2023
- Responded quickly to spills or accidents using appropriate cleaning materials.
- Dusted furniture, fixtures, and other surfaces.
- Inspected facilities regularly for signs of wear or damage.
- Emptied trash cans and replaced liners.
- Cleaned windows, door frames, and sills.
- Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
- Swept and mopped floors in public areas.
- Washed dishes by hand or loaded dishwashers for washing.
- Vacuumed carpets, furniture, and upholstery.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Disinfected kitchen appliances such as refrigerators and microwaves.
- Transported waste to designated disposal sites according to safety protocols.
- Stocked restrooms with paper products and soap dispensers.
Skills
- Customer support
- Problem resolution
- Time management
- Inventory control
- Safety protocols
Languages
Spanish
Native/ Bilingual
English
Limited
Affiliations
Me encanta hacer amigos.
Amo pasar tiempo de calidad con mi familia.
Me encanta leer libros de psicología, eróticos y sobre todo historias de amor.
Estoy empezando el gimnasio, así que me gusta estar en constante movimiento y actividades físicas.
Tengo una virtud y defecto al mismo tiempo y es que soy demasiado empática, no juzgo, siempre pienso en que a la otra persona le puede estar yendo muy mal en su día o en su vida y trato de ser lo más amable posible, y hacer sentir feliz a la otra persona con la que cruce palabra.
Me encantan las redes sociales, soy muy transparente y me gusta crear contenido en historias.
Me gusta capturar momentos con mi caramara.
Timeline
Perrylee Home Healthcare's
PerryLee Home Health Care Services, Inc.
10.2024 - 12.2024
Cleaning Crew Member
Housekeeping
03.2023 - 12.2023