Brenda Wasvick
Erhard,MN
Summary
Efficient Accounts Receivable Specialist offering 4 years' experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines. Meet clerical and operational requirements of Emergency Department with efficient paperwork coordination, records management and supply organization. Diplomatic and caring in addressing patient needs. Responsive and hardworking with team-oriented nature.
Overview
38
38
years of professional experience
Work History
Accounts Receivable Specialist
Northern Contours Inc.
Fergus Falls, MN
06.2019 - Current
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Applied more than 1,000 payments per week.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Emergency Room Unit Clerk
Lake Region Healthcare
Fergus Falls, MN
10.1988 - 06.2019
- Collaborated with assistants and ER doctors to prepare and set up rooms with adequate supplies and equipment.
- Answered phone calls and messages for ER-physicians and nurses, , scheduling appointments and handling patient inquiries.
- Organized paperwork such as charts and reports for office and patient needs.
- Organized patient files and streamlined operations to improve efficiency.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Registration Coordinator
Lake Region Healthcare
Fergus Falls, MN
10.1988 - 06.2019
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Developed team communications and information for Staff meetings.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Paraprofessional
Fergus Falls School District 544
Fergus Falls, MN
10.1999 - 01.2004
- Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Provided student support through special accommodations, extra assistance and assessments.
- Accompanied students to restroom, on field trips, to cafeteria and to playground.
- Led activities that developed students' physical, emotional and social growth.
Education
High School Diploma -
Kennedy High School
Fergus Falls, MN06.1983
Generals And Pre Nursing
Minnesota State Community And Technical College
Fergus Falls, MNSkills
- Accurate payment posting
- Payment Management
- Statement preparation
- Payment posting
- Cash application
- Strong client relations skills
- Customer service
Timeline
Accounts Receivable Specialist
Northern Contours Inc.
06.2019 - Current
Paraprofessional
Fergus Falls School District 544
10.1999 - 01.2004
Emergency Room Unit Clerk
Lake Region Healthcare
10.1988 - 06.2019
Registration Coordinator
Lake Region Healthcare
10.1988 - 06.2019
High School Diploma -
Kennedy High School
Generals And Pre Nursing
Minnesota State Community And Technical College