Dynamic administrative professional with extensive experience at the State of Maine. Excelling in multiple daily work processes. Proven track record in delivering exceptional customer service. Adept at maintaining meticulous records and adapting to new systems, ensuring efficient workflow and superior outcomes.
Overview
25
25
years of professional experience
Work History
Corps Specialist I
State of Maine, SOS, Corporations, UCC & Commissions
07.2016 - Current
Advanced administrative support position that reviews, examines and records multiple corporate, notary public, marriage officiant, UCC, Apostille and Authentication filings after compliance to the applicable laws, rules and regulations pertaining those filings.
Notarize documents for Apostille or Authentication.
Follow all company policies, laws and procedures to deliver quality work.
Considerable knowledge in processes and can produce high volume of quality work.
Maintain accurate records and documentation in numerous databases.
Strong customer service by delivering superior services and effectively troubleshooting issues.
Adapt quickly to changing priorities while managing routine responsibilities.
Adapt to implementation of new tools/systems for improved workflow.
Codes, computes, verifies, reconciles financial transactions end of each day.
Customer Representative Associate II, Floater
State of Maine, SOS, Bureau of Motor Vehicle, Motor Carrier Services
10.2014 - 07.2016
Responsible of review, verify and process of Unified Carrier Registration applications and payments, registration suspensions and restorations.
Review and verify permit application information for oversize and overweight loads, verify and process International Registration Plan renewal applications.
Process applications, fuel decals and payments for International Fuel Tax Agreement for out of State carriers.
Follow department rules, policies and procedures to law enforcement, motor carriers and the general public.
Excellent customer service skills.
Administrative Recruitment Associate
Maine Department of Agriculture, Conservation and Forestry, Maine Conservation Corps
01.2001 - 09.2014
Coordinated recruitment efforts to attract diverse talent for conservation.
Main contact and recruiter.
Established, maintained and updated recruiting files as mandated by Federal guidelines.
Handling and secure storage of confidential information of applicants.
Received and tracked over 900 applications each year.
Maintained all databases; re: applicants, members, payroll, recruitment (colleges throughout the U.S.), Cobra Insurance, Workers Compensation.
Administrative support to all Maine Conservation Corps staff.
Coordinated project partners meetings and Americorps members recognition events.
Website management.
Education
Course in Writing Children's Stories - Writing Children's Stories
Institute of Children's Literature
Redding, CT
GED -
Cony High School
Augusta, ME
Skills
Document notarization
Compliance of rules, policies, laws, State statutes
Strong customer service skills
Attention to detail
Handle multiple tasks
Strong output of daily tasks
Timeline
Corps Specialist I
State of Maine, SOS, Corporations, UCC & Commissions
07.2016 - Current
Customer Representative Associate II, Floater
State of Maine, SOS, Bureau of Motor Vehicle, Motor Carrier Services
10.2014 - 07.2016
Administrative Recruitment Associate
Maine Department of Agriculture, Conservation and Forestry, Maine Conservation Corps
01.2001 - 09.2014
Course in Writing Children's Stories - Writing Children's Stories
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