Brenda Welch
Oakman
Summary
Detail-oriented office manager skilled in organizing workflows, managing schedules, and maintaining accurate financial records. Dedicated to improving operational efficiency and fostering a positive work environment.
Overview
25
25
years of professional experience
Work History
Office Manager
All Star Security
2020.07 - 2025.11
- Managed daily office operations, ensuring efficiency and adherence to security protocols.
- Streamlined administrative processes, enhancing workflow and productivity across departments.
- Coordinated scheduling for security personnel, optimizing resource allocation and coverage.
- Implemented office management software, improving data tracking and communication effectiveness.
Office Manager
Walton Enterprises
2015.01 - 2020.07
- Led training sessions for new hires, fostering a culture of compliance and teamwork.
- Oversaw inventory management, ensuring timely procurement of supplies and equipment.
- Developed standard operating procedures, increasing consistency in office practices and safety measures.
- Evaluated vendor contracts, negotiating terms to reduce costs while maintaining quality services.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Manager
IKON Office Solutions
2000.12 - 2015.01
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Education
High School Diploma -
Dora High School
Dora, ALSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Scheduling and calendar management
- Bookkeeping
- Administrative support
- Document management
- Payroll and budgeting
Timeline
Office Manager
All Star Security
2020.07 - 2025.11
Office Manager
Walton Enterprises
2015.01 - 2020.07
Office Manager
IKON Office Solutions
2000.12 - 2015.01
High School Diploma -
Dora High School