Alex Roman
Bronx,NY
Summary
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain a positive work environment—track record of enhancing team performance and maintaining operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
VIP community services Harlem Lexington Men's Shelter
10.2023 - Current
- Perform intakes and forensic checks via public record on all clients that enter the facility—initial detail intake notes for a 135-bed Men Shelter with Mental Health.
- Incident management and reporting. Deescalation of clients in efforts to prevent incidents.
- Bedding clients in DHS CARES, health concerns scheduling appointments, programming of individuals day, i.e., immigration appointments, etc
- Safety of building complex regular checks, i.e., F80 certification FDNY, safety checks with maintaining security presence for all clients constant overlooking of policy and procedure Manuel's
- Coordinate and oversee essential services to shelter residents, such as housing, food, clothing, and healthcare.
- Develop and implement programs that support the needs of homeless individuals, immigrants, and families, including counseling, job training, and language assistance.
- Collaborate with external organizations to provide residents with additional resources, workshops, and opportunities.
- Schedule shifts, assign duties, and always ensure adequate coverage
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Trained new employees and delegated daily tasks and responsibilities.
Facility Coordinator
VIP community Services Queens Sanctuary
09.2023 - 10.2024
- Coordinated bedding clients in DHS CARES for a 500-plus capacity facility for families, health concerns scheduling appointments, programming of individuals day, i.e., immigration appointments, etc
- Safety of building complex regular checks, i.e., F80 certification FDNY, safety checks with maintaining security presence for all clients constant overlooking of policy and procedure Manuel's
- Time Management and running overtime reports.
- Performed monthly facility inventory and prepared inventory sheet.
- Assist the Social Services Directors with the ILP Date Tracker for reminders and issues and notify the Heads as needed.
- Report detailed incidents, oversee all intakes for families entering the facility, and ensure the operations team enters case notes of room inspections into CARES.
- Coordinate and oversee essential services for shelter residents or immigrants, such as housing, food, clothing, and healthcare.
- Develop and implement programs that support the needs of homeless individuals, immigrants, and families, including counseling, job training, and language assistance.
- Collaborate with external organizations to provide additional resources, workshops, and opportunities for residents or immigrants.
- Schedule shifts, assign duties, and always ensure adequate coverage.
Shift Supervisor
VIP community Services Queens Sanctuary
09.2023 - 10.2024
- Bedding clients in DHS CARES, health concerns, scheduling appointments, programming of individual day, i.e., immigration appointments, etc.
- Safety of building complex regular checks, i.e., F80 certification FDNY, safety checks with maintaining security presence for all clients constant overlooking of policy and procedure Manuel's
- Coordinate and oversee essential services to shelter clients, such as housing, food, clothing, and healthcare.
- Develop and implement programs that support the needs of homeless individuals, immigrants, and families, including counseling, job training, and language assistance.
- Collaborate with external organizations to provide additional resources, workshops, and opportunities for clients.
- Schedule shifts, assign duties, and always ensure adequate coverage.
- Maintained clean and well-organized facility areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Residential Aide
VIP Community Services Metro Inn
05.2022 - 09.2022
- -Monitor conditions to ensure safety rules and requirements are followed according to policy and procedure
- Maintain the daily log, recording all events as indicated according to regulations and policy.
- Conducted facility checks (rooms, bathrooms, staff and clients, kitchen stove, pilot lights, back and front stairways) every hour and logged the rounds according to the procedure.
- Conduct fire and disaster drills monthly and document this activity according to procedure and policy.
- Conduct wake-ups
- Manage system routines per policy and procedure
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
- Supported the needs of 96 residents in the shelter.
Site Supervisor
Security USA
10.2018 - 05.2022
- Surveil camera monitoring system to maintain a safe and secure environment for building tenants
- Sign in and out all vendors or contractors
- Report the incident to all managers of the site
- Train all arriving security guards on-site
- Work hand to hand with the building tenant association with activities held on the property
- Developed work schedules for team members to maximize shift coverage.
- Maintained records and logs of work performed and materials and equipment used.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
Education
GED -
Alfred. E. Smith
New York, NY01.2003
Skills
- Cash handling
- Operational Leadership
- Team Leadership
- Client care
- Site coordination
Certification
- CPR Certified, American Red Cross
- F-80 Certification, 10/31/04, 10/31/27
- F02 Certification
- Food Handlers Certification, 04/01/23
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor
VIP community services Harlem Lexington Men's Shelter
10.2023 - Current
Facility Coordinator
VIP community Services Queens Sanctuary
09.2023 - 10.2024
Shift Supervisor
VIP community Services Queens Sanctuary
09.2023 - 10.2024
Residential Aide
VIP Community Services Metro Inn
05.2022 - 09.2022
Site Supervisor
Security USA
10.2018 - 05.2022
- CPR Certified, American Red Cross
- F-80 Certification, 10/31/04, 10/31/27
- F02 Certification
- Food Handlers Certification, 04/01/23
GED -
Alfred. E. Smith
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