Brenda Zamora-Escobar
Norristown,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Barista
Courtyard by Marriott
Collegeville, PA
02.2014 - 05.2019
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Placed orders with suppliers for delivery of products required for daily operations.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Restaurant Busser
William Penn Inn
Ambler, PA
09.2002 - 06.2010
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Performed opening duties including setting up side stations for service staff.
- Verified that all guests had been served before leaving their table after the meal was completed.
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Cleared tables to maintain high turnover rate and minimize wait times.
Expo
William Penn Inn
Ambler, PA
09.2002 - 06.2010
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Double-checked meals placed in window against customer tickets for accuracy.
- Supported serving staff in delivering accurate and well-presented food orders.
Cook
Red Lobster
King of Prussia, PA
03.2004 - 06.2005
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Checked quality of ingredients before use in order to ensure freshness.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Grilled and deep fried various foods from meats to potatoes.
- Monitored temperatures of prepared food and cold-storage areas.
Skills
- Tea Expertise
- Cash Handling
- Espresso Machine Operation
- Menu Memorization
- Food Preparation
- Safe Food Handling
- Team Player
- Fluent in spanish
Languages
Spanish
Native/ Bilingual
Timeline
Barista
Courtyard by Marriott
02.2014 - 05.2019
Cook
Red Lobster
03.2004 - 06.2005
Restaurant Busser
William Penn Inn
09.2002 - 06.2010
Expo
William Penn Inn
09.2002 - 06.2010