Summary
Overview
Work History
Education
Skills
Pronouns
Committee And Volunteer Involvement
Languages
Websites
References
Timeline
Generic

Brenda Andrade

Austin,TX

Summary

Compassionate Counseling Student devoted to building and maintaining relationships, as well as implementing community services to promote client wellness. Eager to experience providing direct services to clients and managing caseload patients. Excellent interpersonal and relationship-building skills.

Overview

5
5
years of professional experience

Work History

Sales Associate

Nike Factory Store
Round Rock, Texas
09.2022 - Current
  • Fostered positive employee relationships through communication, training and development coaching.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Collaborated with other departments to ensure alignment of goals across teams.

Family Community Resource Coordinator

Foundation for Vancouver Public Schools
Vancouver, WA
08.2019 - 08.2022
  • Collaborated with other professionals to develop strategies for addressing client needs.
  • Maintained comprehensive records of all client interactions and progress notes.
  • Attended weekly staff meetings to discuss case management strategies and client care plans.
  • Performed clerical duties including scheduling appointments for patients, filing paperwork, answering telephones and responding to emails in a timely manner.
  • Participated in trainings designed to enhance professional skills and knowledge base. Such as motivational interviewing, SMART trainings, and multicultural competency.
  • Created educational materials such as handouts and visual aids for use in sessions.
  • Developed relationships with outside agencies that provide additional support services.
  • Advised clients on available resources within their community to assist them in achieving their goals.
  • Provided education about mental health issues during presentations at local schools and organizations.
  • Encouraged open communication between clients, family members, and other providers involved in treatment planning.
  • Conducted outreach activities within the community aimed at increasing awareness of mental health issues.
  • Maintained confidentiality of all information obtained through counseling sessions or other means.
  • Managed caseload processes and maintained progress notes and related documentation.
  • Facilitated psychoeducational classes on topics such as anger management, stress reduction, parenting skills.
  • Communicated with patients during group sessions and provided opportunities for participants to share personal experiences.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Referred individuals to outside resources and services for additional support.

Education

M. Ed. in Counseling And Development - Marriage, Couple, and Family Therapy

LAMAR UNIVERSITY
05.2025

Bachelor of Science - Psychology

WASHINGTON STATE UNIVERSITY VANCOUVER
12.2017

Skills

  • Case Notes
  • Relaxation Techniques
  • Boundary Setting
  • Motivational Techniques
  • Mediation
  • Group facilitation
  • Individual sessions
  • Referral management
  • Case Management

Pronouns

Ella/She/Her

Committee And Volunteer Involvement

  • WSUV Diversity Center, Impact Volunteer, 08/2016, 05/2017
  • WSUV, Senator, Community Chair, 03/2016, 05/2017
  • Latinx Student Association, 08/2015, 12/2017

Languages

Spanish
Native/ Bilingual

Websites

References

References available upon request.

Timeline

Sales Associate

Nike Factory Store
09.2022 - Current

Family Community Resource Coordinator

Foundation for Vancouver Public Schools
08.2019 - 08.2022

M. Ed. in Counseling And Development - Marriage, Couple, and Family Therapy

LAMAR UNIVERSITY

Bachelor of Science - Psychology

WASHINGTON STATE UNIVERSITY VANCOUVER

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Brenda Andrade