Brendah Onchiri
Venus,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Manager of Operations
Adorable kids baby shop
Kitale, Kenya, Rift Valley, Kenya
01.2023 - 01.2024
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Negotiated contracts with vendors for services necessary for daily operations.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Implemented systems for tracking operational performance metrics.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
Cashier Team Lead
Naivas Supermarket
Nyeri Kenya, Central, Kenya
04.2021 - 12.2022
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Education
High School Diploma -
Segero Adventist High School
Eldoret, Kenya04-2021
Some College (No Degree) - Medical Social Work
Nyeri College
Nyeri, KenyaSkills
- Business Strategy Development
- Business Process Management
- Business Process Re-Engineering
- Budgeting And Cost Control Strategies
- Health And Safety Compliance
- Performance Monitoring
- Business And Operations Management
- Budget Development And Management
Languages
English
Professional
Swahili
Full Professional
Timeline
Manager of Operations
Adorable kids baby shop
01.2023 - 01.2024
Cashier Team Lead
Naivas Supermarket
04.2021 - 12.2022
High School Diploma -
Segero Adventist High School
Some College (No Degree) - Medical Social Work
Nyeri College
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