Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brendah Onchiri

Venus,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Manager of Operations

Adorable kids baby shop
Kitale, Kenya, Rift Valley, Kenya
01.2023 - 01.2024
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Created and managed budgets for operational departments and monitored progress against goals.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
  • Negotiated contracts with vendors for services necessary for daily operations.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Implemented systems for tracking operational performance metrics.
  • Conducted regular audits of employee performance and provided feedback on areas of improvement.

Cashier Team Lead

Naivas Supermarket
Nyeri Kenya, Central, Kenya
04.2021 - 12.2022
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.

Education

High School Diploma -

Segero Adventist High School
Eldoret, Kenya
04-2021

Some College (No Degree) - Medical Social Work

Nyeri College
Nyeri, Kenya

Skills

  • Business Strategy Development
  • Business Process Management
  • Business Process Re-Engineering
  • Budgeting And Cost Control Strategies
  • Health And Safety Compliance
  • Performance Monitoring
  • Business And Operations Management
  • Budget Development And Management

Languages

English
Professional
Swahili
Full Professional

Timeline

Manager of Operations

Adorable kids baby shop
01.2023 - 01.2024

Cashier Team Lead

Naivas Supermarket
04.2021 - 12.2022

High School Diploma -

Segero Adventist High School

Some College (No Degree) - Medical Social Work

Nyeri College

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Brendah Onchiri