Brenda Lee Maldonado
The Bronx,NY
Summary
Compassionate professional skilled in patient care and administrative functions. Known for strong organizational skills and attention to detail, committed to enhancing patient satisfaction and ensuring optimal support for healthcare teams.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Dr. Martin Luther King Jr. Health Center
The Bronx, New York
03.2017 - Current
- Assisted physicians with patient care by taking vital signs and patient histories, preparing patients for examinations to ensure readiness for medical assessments.
- Performed basic laboratory tests, including urinalysis and blood glucose levels, under direct supervision, contributing to accurate patient diagnostics.
- Cleaned and maintained instruments used during exams according to established protocols, ensuring compliance with health and safety standards.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Receptionist/Registrar
Dr. Martin Luther King Jr. Health Center
The Bronx, New York
10.2004 - 03.2017
- Welcomed patients and visitors, enhancing their experience and comfort.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments efficiently, coordinating physician availability with patient needs.
- Coordinated mail distribution, courier services, faxes, and photocopying to support office operations.
- Processed insurance claims and verified patient eligibility and coverage details to facilitate seamless patient care.
Education
High School Diploma -
Adlai E Stevenson High School
The Bronx, NYSkills
Customer service
Organizational skills
Detail oriented
Computer skills
Spanish (Fluent)
Timeline
Medical Assistant
Dr. Martin Luther King Jr. Health Center
03.2017 - Current
Receptionist/Registrar
Dr. Martin Luther King Jr. Health Center
10.2004 - 03.2017
High School Diploma -
Adlai E Stevenson High School