Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brendan Allen

Gainesville,FL

Summary

Proven multitasker and team collaborator, I enhanced service efficiency at BJ's Restaurant & Brewhouse by implementing strategies that improved communication and workflow. My ability to remain calm under pressure and strong work ethic led to positive customer feedback and a supportive work environment. Skilled in problem-solving and memory retention, I consistently delivered exceptional customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

BJ's Restaurant & Brewhouse
03.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Cashier

Rural King
08.2021 - 01.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Food Runner

Papichulos
06.2020 - 07.2021
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.

Food Runner

Tommy Bahama Restaurant
01.2020 - 03.2020
  • Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
  • Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
  • Ensured compliance with health and safety regulations during food handling and delivery.

Prep Cook

Lemonshark Poke
07.2019 - 01.2020
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.

Education

No Degree - Political Science

Santa Fe College
Gainesville, FL

High School Diploma -

Jupiter High School
Jupiter, FL
06-2021

Skills

  • Strong work ethic
  • Memory retention
  • Team collaboration
  • Calm demeanor
  • Positive and professional
  • Reliable and responsible
  • Problem-solving
  • Cool under pressure

Certification

  • Basic Life Support Certification (BLS)

Timeline

Server

BJ's Restaurant & Brewhouse
03.2022 - Current

Cashier

Rural King
08.2021 - 01.2022

Food Runner

Papichulos
06.2020 - 07.2021

Food Runner

Tommy Bahama Restaurant
01.2020 - 03.2020

Prep Cook

Lemonshark Poke
07.2019 - 01.2020

No Degree - Political Science

Santa Fe College

High School Diploma -

Jupiter High School

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Brendan Allen