Brendan Busto
North Massapequa,NY
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
8
8
years of professional experience
Work History
Store Manager
AT&T
05.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Representative
AT&T
10.2018 - 05.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales.
Best Buy Mobile AT&T Sales Manager
Best Buy
08.2016 - 10.2018
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Best Buy Mobile Sales Associate
Best Buy
06.2015 - 08.2016
- Performed in-store product demonstrations.
- Maintained sound knowledge of company products
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Plainedge Senior High School
Massapequa, NY06.2016
Skills
- Sales Strategies
- Merchandise Standards
- Staff Training
- Goals and Performance
- Customer Service
- Manager Coaching and Training
Timeline
Store Manager
AT&T
05.2022 - Current
Sales Representative
AT&T
10.2018 - 05.2022
Best Buy Mobile AT&T Sales Manager
Best Buy
08.2016 - 10.2018
Best Buy Mobile Sales Associate
Best Buy
06.2015 - 08.2016
High School Diploma -
Plainedge Senior High School
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