Brendan P. Cloutier
Sutin, Thayer & Browne A.P.C.
Rio Rancho,NM
17
years of professional experience
Extremely well organized and highly dependable manager or individual contributor with a strong background in Administration, Records, Database and Inventory Management. Solid experience managing large-scale projects, including budgeting and administration. Excellent at managing multiple tasks and working under pressure while maintaining attention to detail.
Work History
Office Manager
1 Year 5 Months- Engaged in regular communication with property managers to address concerns and provide updates
- Conducted performance reviews for Support Staff employees
- Communicated with Property Managers
- Coordinated with vendors throughout the year to maintain a safe and professional environment to work
- Drafted and proofread correspondence and legal documents, ensuring accuracy and compliance
- Prepared annual department budget
- Reviewed and processed all invoices
- Gathered information to support negotiation of lease agreements, contributing to favorable terms
- Developed database tools and generated statistical reports for the President/CEO and other Firm Management
- Created and blocked access codes for new hires, exiting employees and vendors when appropriate
- Managed and oversaw IT operations
- Demonstrated proficiency in all operational processes within the firm
Legal Assistant
4 Years 10 Months- Communicated with clients to gather necessary documents and information for case preparation
- Drafted and proofread correspondence and legal documents, such as pleadings and contracts
- Managed records, projects and calendars to ensure seamless operations
- Managed all deadline scheduling for court cases
- Scheduled court depositions, hearings, and other meetings
- Managed records, projects and calendars to make sure everything functions smoothly
- Accurately file documents with the court ahead of deadlines
- All Deadline Calendaring
- Transcribing and proofreading legal documents
- Readying materials for trial proceedings including documents, evidence and verifying factual information and tracking case developments
- Coordinated appointments, including all correspondence and logistics necessary
- Indexing and updating pleadings and discovery binders
- Supported legal research and coordinated communication with vendors, experts, lawyers, opposing counsel and staff
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Records Supervisor/Support Staff
11 Years 2 Months- Maintained all Firm and Client Records from origin to destruction
- Refined records retention schedule to enhance compliance and efficiency
- Oversaw all file closing procedures and prepared records for storage
- Developed and maintained yearly budget for Records Department, ensuring alignment with operational needs
- Developed and maintained a yearly budget for the Records Department
- Monitored and directed all records activities in both the Albuquerque and Santa Fe Offices
- Monitored and directed records activities across Albuquerque and Santa Fe Offices, ensuring consistency and adherence to procedures
- Worked with Lawyers, Paralegals, Legal Secretaries and Support Staff to meet deadlines
- Provided administrative support to Firm employees and management
- Filed and processed paperwork at the Courts and County Offices
- Assisted IT Director with project tasks
- Analyze departmental documents for appropriate distribution and filing
- Created matters and input all information for new clients into the Firm database
- Created computer user manual for firm employees
- Interface proactively and productively with off-site storage vendors
- Order Supplies
- Maintain the highest level of internal and external customer service
- Purchased office supplies to ensure smooth operations for the Records Department.
- Provided assistance to IT Director when needed
- Answered incoming IT Help-desk calls etc.
Education
High School Diploma
Several College Units
Skills
Records and Database Management Knowledge
Office Management
Project Management Experience
Document Management
Computer Proficient (MS Word
Excel
Outlook
ProLaw and various other work specific apps and programs)
Strong Verbal and Written Communication Skills
Time Management Skills
Analytical Skills
Creative Problem Solver
Team Leadership Experience
Customer service
Organizational skills
Office administration
Adaptable and Dependable
Accountability and Strong Work Ethic
Problem-Solving Abilities
Honest
Professional
Ethical
Loyal and Personable
Timeline
Office Manager
Sutin, Thayer & Browne A.P.C.
04.2024 - 09.2025Read More
Legal Assistant
Sutin, Thayer & Browne A.P.C.
06.2019 - 04.2024Read More
Records Supervisor/Support Staff
Sutin, Thayer & Browne A.P.C.
04.2008 - 06.2019Read More
El Camino College
Several College Units
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Buena High School
High School Diploma
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