Brendan Condon
Columbus,OH
Summary
Results-oriented Assistant Manager skilled in operations management and team coordination. Achieved significant improvements in onboarding processes and workflow efficiency, aiming to apply expertise to foster a high-performing, customer-focused environment.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Ohio State University
Columbus, OH
08.2021 - Current
- Coordinated team schedules to enhance operational efficiency and support departmental goals.
- Developed training materials for staff development, improving onboarding processes and retention rates.
- Implemented process improvements that streamlined workflow and reduced turnaround time for project completion.
- Analyzed data to assess program effectiveness and recommend enhancements based on findings.
- Mentored junior staff, fostering professional growth and enhancing overall team performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
Bachelor of Science - International Relations
The Ohio State University
Columbus, OH05-2021
Skills
- Customer service
- Time management
- Staff training and development
- Team leadership
- Decision-making
- Staff management
- Workload management
- Staff supervision
- Retail operations
- Employee scheduling
- Operations management
- Employee performance evaluations
- Cost reduction
- Cost control
Languages
Italian
Limited Working
Russian
Elementary
Timeline
Assistant Manager
Ohio State University
08.2021 - Current
Bachelor of Science - International Relations
The Ohio State University