Brendan Cunning
Matthews,NC
Summary
Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail grocery industry. Highly enthusiastic customer service professional with 15 years client interface experience. CAREER OVERVIEW Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. CORE STRENGTHS Strong organizational skills Sharp problem solver Active listening skills Courteous demeanor ACCOMPLISHMENTS Sales Consistently generated additional revenue through skilled sales techniques.
Overview
31
31
years of professional experience
Work History
Cafeteria Associate
Charlotte Mecklenburg Schools
Mattthews, NC
11.2021 - Current
- Provided exemplary service to students, staff, and visitors.
- Operated equipment such as ovens and warmers with care and attention to safety protocols.
Cashier
Walgreeens
Matthews, NC
01.2021 - 11.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
School Bus Driver
Charlotte Mecklenburg Schools
Charlotte , NC
09.2017 - 01.2020
- Performed timely adherence to schedules and safety protocols
- Obeyed all DOT rules and regulations in addition to local laws and stipulations
Bread Kiosk , Cashier, Delicatessen
Harris Teeter
Charlotte, NC
06.2016 - 07.2019
- Prevented store losses using awareness, attention to detail and integrity
- Worked as a team member performing cashier duties, product assistance and cleaning
- Expressed appreciation and invited customers to return to store
Impact manager
Acosta Sales and Marketing
Jacksonville, FL
04.2015 - 03.2016
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Addressed internal and customer-related issues each day and affected strategic resolutions
Cashier
The Fresh Market
Charlotte, NC
02.2015 - 03.2016
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Processed returned items in accordance with store policy
Retail merchandiser
DriveLine International Inc.
Coppell, TX
01.2014 - 12.2014
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Planned and coordinated product availability for advertising and promotion purposes.
Field representative
Carolina Home Remodeling
Charlotte, NC
01.2013 - 12.2013
- Enhanced sales by implementing merchandising and promotional improvements
- Maximized sales of leaders and gutters and bathtubs, by providing information, showcasing features and answering diverse questions
Field Representative
Carolina Home Remodeling
Charlotte, NC
03.2012 - 06.2013
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Increased sales by implementing merchandising and promotional improvements
Registered representative
New York life Insurance co
Charlotte, NC
08.2008 - 11.2009
- Utilized effective communication skills, turning potential leads into actual business opportunities by cold calling an average of fifty people each day
Loan Officer
Lending Tree Loans
Charlotte, NC
01.2007 - 01.2008
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan
Stay at Home dad
Home
Matthews, NC
03.2007 - Current
- Manage family finances, schedules, domestic and household responsibilities for a family of four
- Active volunteer for Cub Scouts,Boy Scouts, Girl Scouts
- Taught Faith formation to third graders and teens alike, for six years
Supervisor
North Fork Bank
Jersey City, NJ
01.2005 - 01.2007
- Established and enforced clear goals to keep all employees on same level and working collaboratively
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
- Executed new training initiative to improve skills and develop leaders from within
- Increased new account generation and met monthly objectives by providing personalized, friendly and knowledgeable banking assistance
Education
MBA - Management Information Systems
St. Peter's College
1994
Bachelor of Science - Economics and Management
St. Peter's College
1988
Skills
- Attention to detail
- Customer service
- Insurance
- Retail
- Sales
- Cash drawer management
- Stocking and replenishing
- Cross Selling
- Employee Training and Supervision
Camping, Football, Soccer.
I have always loved tent camping. I brought my son to Eagle Scout.
I really like the Panthers.
I am beginning to watch and understand Charlotte FC.
Timeline
Cafeteria Associate
Charlotte Mecklenburg Schools
11.2021 - Current
Cashier
Walgreeens
01.2021 - 11.2021
School Bus Driver
Charlotte Mecklenburg Schools
09.2017 - 01.2020
Bread Kiosk , Cashier, Delicatessen
Harris Teeter
06.2016 - 07.2019
Impact manager
Acosta Sales and Marketing
04.2015 - 03.2016
Cashier
The Fresh Market
02.2015 - 03.2016
Retail merchandiser
DriveLine International Inc.
01.2014 - 12.2014
Field representative
Carolina Home Remodeling
01.2013 - 12.2013
Field Representative
Carolina Home Remodeling
03.2012 - 06.2013
Registered representative
New York life Insurance co
08.2008 - 11.2009
Stay at Home dad
Home
03.2007 - Current
Loan Officer
Lending Tree Loans
01.2007 - 01.2008
Supervisor
North Fork Bank
01.2005 - 01.2007
MBA - Management Information Systems
St. Peter's College
Bachelor of Science - Economics and Management
St. Peter's College
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