Brendan DeKemper
Manchester,NH
Summary
With over nine years of work experience in sales and hospitality, I am a Sales Development Representative at Sitecore, a global leader in digital experience management software. In this role, I leverage my customer relationship management (CRM) and sales skills to generate qualified leads, nurture prospects, and schedule appointments for the sales team. My core competencies include communication, persuasion, problem-solving, and teamwork. I am passionate about helping organizations create engaging and personalized digital experiences for their audiences. I value innovation, collaboration, and customer satisfaction, and I strive to learn and grow as a sales professional.
Overview
15
15
years of professional experience
Work History
Sales Development Representative
Sitecore
Manchester, NH
07.2023 - Current
- Participated in trade shows and industry events to promote company products and services.
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Conducted market research to identify new business opportunities.
- Maintained communication with account executives to facilitate development of sales opportunities.
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Participated in training sessions to stay updated on product offerings and sales techniques.
- Developed email and calling scripts to improve outreach effectiveness and efficiency.
Sales Manager
Able Ebenezer Brewing Co
Merrimack, NH
02.2019 - 07.2023
- Maintained professional network of potential clients and business opportunities.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Performed sales consultations and educated clients on products and services.
General Manager
Big Kahunas
Merrimack, NH
02.2018 - 11.2018
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Administered employee discipline through verbal and written warnings.
- Led employee evaluations with constructive feedback to boost performance.
- Created schedules and monitored payroll to remain within budget.
Volunteer Coordinator
SNHU
Manchester, NH
08.2015 - 12.2017
- Led new volunteer orientation to organization and programs.
Banquet Server
Sky Meadow Country Club
Nashua, NH
01.2010 - 12.2015
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Education
High School Diploma -
Merrimack High School
Merrimack, NH06.2010
Some College (No Degree) - History
Southern New Hampshire University
Hooksett, NHSkills
- Product and service management
- Sales tracking
- Profit and revenue-generating strategies
- Budgeting and P&L
- Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches
- Energetic
- Lead generation
- Excellent communication skills
- Brand-building strategies
- Sales and market development
Timeline
Sales Development Representative
Sitecore
07.2023 - Current
Sales Manager
Able Ebenezer Brewing Co
02.2019 - 07.2023
General Manager
Big Kahunas
02.2018 - 11.2018
Volunteer Coordinator
SNHU
08.2015 - 12.2017
Banquet Server
Sky Meadow Country Club
01.2010 - 12.2015
High School Diploma -
Merrimack High School
Some College (No Degree) - History
Southern New Hampshire University
Similar Profiles
Dmytro BaranovskyiDmytro Baranovskyi
Senior Project Manager at SitecoreSenior Project Manager at Sitecore
Katherine ReyesKatherine Reyes
Senior Marketing Specialist at SitecoreSenior Marketing Specialist at Sitecore
Alain MontesAlain Montes
Creative Director at SitecoreCreative Director at Sitecore