Emily Carbajal
St Louis,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. As well as seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Development Representative
Abstrakt Marketing Group
St Louis, MO
04.2023 - Current
- Collaborated with 12 -person marketing and sales team to increase brand awareness and uncover new leads.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Kept detailed records of daily activities through online customer database.
- Addressed multiple industry issues and provided client support.
- Utilized Microsoft to manage sensitive client information and update existing and new client profiles.
- Contacted approximately 135 prospective leads per 8 hours to uncover sales opportunities, boosting overall sales over 50%.
AT&T Sales Representative
Summerplace Business Solutions
St Louis, MO
07.2022 - 09.2022
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a student mentality and easily coachable
- Good attitude and willingness to preserve through adversities
- Resolved problems, improved operations and provided exceptional service.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Updated account information to maintain customer records.
Server
Sports & Social STL
St Louis, MO
04.2022 - 06.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server
Twin Peaks
Maplewood, MO
04.2021 - 08.2021
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Customer Service Cashier
Cracker Barrell Old Country Store
Troy, IL
06.2020 - 09.2020
- Processed refunds and exchanges in accordance with company policy.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Set up new sales displays each week with fresh merchandise.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Operated cash register to record transactions accurately and efficiently.
- Met customer service goals and exceeded customer expectations.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Education
High School Diploma -
Triad High School
Troy, IL05.2021
Skills
- Problem-Solving Strengths
- Customer Retention Abilities
- Inside and Outside Sales
- Prospecting Skills
- Sales Expertise
- Product Management and Pricing
- Product and Service Knowledge
- Educational Opportunities
- Product Promotion
Hobbies
I enjoy reading during my free time, as well as listening to podcasts. I love being in nature and meditating. I always am seeking new mindsets and perspectives.
Languages
Spanish
Native or Bilingual
Timeline
Sales Development Representative
Abstrakt Marketing Group
04.2023 - Current
AT&T Sales Representative
Summerplace Business Solutions
07.2022 - 09.2022
Server
Sports & Social STL
04.2022 - 06.2022
Server
Twin Peaks
04.2021 - 08.2021
Customer Service Cashier
Cracker Barrell Old Country Store
06.2020 - 09.2020
High School Diploma -
Triad High School