Brendan Ezzo

fast-paced, culturally diverse work environment rooted in traditional Chinese cuisine and service customs. I quickly learned to navigate language and cultural differences while maintaining excellent customer service. This experience strengthened my communication, adaptability, and teamwork skills in a dynamic and cross-cultural setting.

• Adapted to cultural changes and enhanced understanding of diverse customer needs.
• Leveraged sales expertise to effectively promote menu items, boosting overall sales.
• Cultivated meaningful relationships with customers to enhance their dining experience.

Provide exceptional customer service in a fast-paced environment by taking orders, delivering food, and ensuring guest satisfaction. Skilled in multitasking, upselling menu items, handling transactions, and collaborating with kitchen staff to maintain efficiency. Maintained strong communication and problem-solving abilities to create a positive dining experience.

• Maintained positive relationships with co-workers and customers alike through friendly communication.
• Provided exceptional service to high volume of daily customers.
• Provided menu recommendations and answered questions regarding food ingredients and preparation methods.