Brendan Frazier
Denison
Summary
Dynamic and customer-focused professional with experience at Walgreens, excelling in effective communication and problem resolution. Proven ability to enhance customer satisfaction through empathy and swift issue resolution. Skilled in inventory management and maintaining detailed reports, ensuring operational efficiency while fostering teamwork in fast-paced environments.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Papa John's Pizza
02.2024 - 05.2025
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
Customer Service Advocate
Walgreens
03.2021 - 09.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Investigated and resolved customer inquiries and complaints quickly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
Bachelor of Arts - Music Education
Arkansas Tech University
Russellville, AR05-2024
Skills
- Effective communication
- Courteous and polite demeanor
- Exceptional written and verbal communication skills
- Attention to detail
- Teamwork and collaboration
- Stocking and inventory
- Customer interaction
Timeline
Delivery Driver
Papa John's Pizza
02.2024 - 05.2025
Customer Service Advocate
Walgreens
03.2021 - 09.2022
Bachelor of Arts - Music Education
Arkansas Tech University
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