Detail-oriented assistant golf professional with a strong background in customer service and team collaboration. Focused on improving operational efficiency while fostering a positive environment for members and staff.
Overview
2
2
years of professional experience
Work History
Assistant Golf Professional
Blackstone Creek Golf Club
Germantown, WI
04.2026 - Current
Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
Outside Service Attendant
Wisconsin Country Club
Brown Deer, WI
05.2025 - 08.2025
Provided exceptional customer service to members and guests in outdoor settings.
Maintained cleanliness and organization of golf carts and practice areas.
Assisted with the setup and breakdown of outdoor events and tournaments.
Monitored course conditions, reporting any maintenance needs to management.
Customer Service Representative
Wallgreens
Germantown, WI
11.2024 - 04.2025
Provided exceptional customer service by resolving inquiries and complaints efficiently.
Assisted customers with product selection, enhancing overall shopping experience.
Processed transactions accurately using point-of-sale systems and cash handling procedures.
Maintained knowledge of store promotions and policies to inform customers effectively.