Summary
Overview
Work History
Education
Skills
Timeline
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Brendan Fredrickson

Germantown,WI

Summary

Detail-oriented assistant golf professional with a strong background in customer service and team collaboration. Focused on improving operational efficiency while fostering a positive environment for members and staff.

Overview

2
2
years of professional experience

Work History

Assistant Golf Professional

Blackstone Creek Golf Club
Germantown, WI
04.2026 - Current
  • Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
  • Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.

Outside Service Attendant

Wisconsin Country Club
Brown Deer, WI
05.2025 - 08.2025
  • Provided exceptional customer service to members and guests in outdoor settings.
  • Maintained cleanliness and organization of golf carts and practice areas.
  • Assisted with the setup and breakdown of outdoor events and tournaments.
  • Monitored course conditions, reporting any maintenance needs to management.

Customer Service Representative

Wallgreens
Germantown, WI
11.2024 - 04.2025
  • Provided exceptional customer service by resolving inquiries and complaints efficiently.
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems and cash handling procedures.
  • Maintained knowledge of store promotions and policies to inform customers effectively.

Education

High School Diploma -

Germantown High School
Germantown, WI

Skills

  • Golf cart operations
  • Cart servicing
  • Team collaboration
  • Proactive approach
  • Proactive mindset
  • Cash handling
  • Patience and empathy

Timeline

Assistant Golf Professional

Blackstone Creek Golf Club
04.2026 - Current

Outside Service Attendant

Wisconsin Country Club
05.2025 - 08.2025

Customer Service Representative

Wallgreens
11.2024 - 04.2025

High School Diploma -

Germantown High School