Brendan Gill
Alexandria
Summary
Dynamic General Manager with a proven track record at Chase Street Market & Deli, excelling in food safety and quality control. Adept at staff training and development, I consistently enhance customer satisfaction while managing inventory efficiently. My leadership fosters a high-performing team, ensuring exceptional service and operational excellence.
Overview
17
17
years of professional experience
Work History
General Manager
Chase Street Market & Deli
Plymouth
08.2019 - 06.2025
- Provided leadership and direction for the operation.
- Resolved any customer complaints quickly while maintaining high-quality standards of service and product.
- Received SERVSAFE Manager Certificate in order to properly train others in food safety and sanitization practices.
- Set a food quality standard for grill items, cold and hot sandwiches, salads, soups, and baked goods, with efficient ticket times and procedures.
- Managed breakfast, lunch, smoothies, daily specials, coffee orders, store items, beer and drink coolers, hiring, scheduling, opening and closing, product inventory, and ordering.
Deli Staff/Manager on Duty
Biederman's Deli & Pub
Plymouth Meeting
01.2019 - 08.2019
Customer Service Specialist/Assistant Store Manager
Sherwin-Williams Paint Store
Plymouth & Laconia
08.2016 - 01.2019
Concessions & Bar Staff
The Flying Monkey Performance Center
Plymouth
01.2014 - 08.2016
Grocery Clerk/Frozen Food Manager
Shaw's Supermarket/Star Market
Hanover & Marshfield
01.2008 - 05.2014
Education
Bachelor of Arts - MUSIC
PLYMOUTH STATE UNIVERSITY
Plymouth, NH05-2014
Skills
- Food safety and quality control
- Inventory management
- Staff training and development
- Customer service
- Cost management
- Leadership skills
- Effective communication
- Time management
Professional Gigging Musician
- I am a singer songwriter that performs solo, with a band, and with my loving partner. Using my degree in Music, I now write, record and produce my own music as well as others. These experiences only excel my leadership ability with each performance under my belt.
Timeline
General Manager
Chase Street Market & Deli
08.2019 - 06.2025
Deli Staff/Manager on Duty
Biederman's Deli & Pub
01.2019 - 08.2019
Customer Service Specialist/Assistant Store Manager
Sherwin-Williams Paint Store
08.2016 - 01.2019
Concessions & Bar Staff
The Flying Monkey Performance Center
01.2014 - 08.2016
Grocery Clerk/Frozen Food Manager
Shaw's Supermarket/Star Market
01.2008 - 05.2014
Bachelor of Arts - MUSIC
PLYMOUTH STATE UNIVERSITY
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