Brendan Gordon
Bedford,MA
Summary
Dynamic and adaptable, with a proven track record at Wegmans for boosting sales through engaging demonstrations and exceptional customer service. Excelled in fast-paced environments, demonstrating effective communication and time management skills. Known for a continuous learning mindset and ability to improve team productivity and safety.
Overview
4
4
years of professional experience
Work History
Seafood Team Member
Wegmans
Burlington, MA
04.2018 - 08.2021
- Contributed to increased sales through engaging product demonstrations and tastings.
- Worked closely with management to ensure proper staffing levels were maintained during peak business hours, optimizing productivity and customer service capabilities as needed.
- Assisted customers in making informed purchasing decisions by sharing detailed information about various seafood options and preparation techniques.
- Handled customer inquiries professionally, offering solutions that met their needs while supporting store objectives.
Crew Jobs
Springs Brook Park
Bedford, MA
06.2017 - 08.2017
- Worked front entry and other areas.
- Collected payments.
- Demonstrated strong multitasking abilities, handling multiple customers needs simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with the park to answer questions and make suggestions.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Education
Bachelor of Science - History/Education/Creative Writing
University of Massachusetts, Lowell
Lowell, MA05-2025
Skills
- Time management efficiency
- Effective communication
- Continuous learning mindset
- Adaptability to change
Timeline
Seafood Team Member
Wegmans
04.2018 - 08.2021
Crew Jobs
Springs Brook Park
06.2017 - 08.2017
Bachelor of Science - History/Education/Creative Writing
University of Massachusetts, Lowell
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