Brendan Lee
Canfield,OH
Summary
Dynamic IT Technician with a track record at Covelli Enterprises, excelling in desktop technical support and hardware installation. Enhanced user experience through effective problem-solving and collaboration. Recognized for delivering exceptional service and optimizing processes, contributing to reduced operational costs and improved efficiency.
Overview
7
7
years of professional experience
Work History
IT Technician
Covelli Enterprises
Niles, OH
10.2022 - Current
- Diagnosed and resolved hardware and software issues for end-users, ensuring minimal downtime.
- Assisted in maintaining network infrastructure, improving connectivity and performance across systems.
- Provided technical support for various applications, enhancing user experience and efficiency.
- Collaborated with team members to implement IT solutions that streamline operations and reduce costs.
Grocery Bagger
Giant Eagle
Boardman, OH
06.2019 - 10.2022
- Bagged groceries efficiently, ensuring safe transport for customers.
- Maintained cleanliness and organization of bagging area to enhance workflow.
- Assisted customers with their purchases, providing excellent service and support.
- Collaborated with team members to optimize bagging processes during peak hours.
- Collected grocery carts to ensure sufficient availability.
Education
High School Diploma -
Poland Seminary High School
Poland, OHSkills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Remote support
Timeline
IT Technician
Covelli Enterprises
10.2022 - Current
Grocery Bagger
Giant Eagle
06.2019 - 10.2022
High School Diploma -
Poland Seminary High School