Brendan LePage
Tampa,FL
Summary
Dynamic professional with a proven track record at Insurance Auto Auctions, excelling in branch operations and customer service. Recognized for exceptional organization and problem-solving skills, I effectively optimized workflows and trained new hires, enhancing team performance and customer satisfaction. Committed to delivering excellence in every aspect of operations.
Professional with solid experience in branch operations and keen focus on efficiency and productivity. Skilled in process optimization, customer service, and administrative tasks. Strong emphasis on team collaboration, adaptability, and achieving results. Reliable and flexible, known for supporting colleagues and adjusting to changing needs seamlessly.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Branch Operations Assistant
Insurance Auto Auctions, IAA
Clearwater, FL
04.2025 - Current
- Assisted in daily branch operations, ensuring smooth workflow and customer satisfaction.
- Collaborated with team members to maintain accurate inventory records and assist with stock replenishment.
- Processed customer transactions efficiently, enhancing overall service delivery at the branch.
- Supported training initiatives for new hires, fostering a collaborative learning environment.
- In charge of a 17 acre progressive insurance yard, solely managed and operated by me.
Insurance Adjuster
The Best Claims Solutions
Tampa, FL
09.2024 - 04.2025
- Assisted in evaluating insurance claims by gathering necessary documentation and information.
- Learned industry-specific software for processing claims efficiently and accurately.
- Participated in training sessions to enhance knowledge of policies, procedures, and compliance standards.
- Adapted quickly to changes in regulatory requirements affecting claims processing procedures.
Roofer
Bill Shields Roofing
Tampa, FL
03.2021 - 01.2022
- Installed roofing materials efficiently to ensure structural integrity and weatherproofing.
- Assisted in performing inspections to identify potential leaks or damage on roofs.
- Collaborated with team members to maintain a clean and organized worksite throughout projects.
- Operated hand and power tools safely while following industry safety standards and protocols.
Mechanic
Self-employeed
Tampa, FL
03.2020 - 03.2021
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Conducted routine maintenance on vehicles to ensure optimal performance and safety standards.
- Repaired and replaced faulty components, utilizing hand and power tools efficiently.
- Collaborated with team members to streamline repair processes and reduce turnaround times.
- Worked directly with estimating costs of damages and repair for insurance companies.
Banquet Captain
Aramark
Tampa, FL
12.2016 - 03.2020
- Supervised banquet staff to ensure excellence in service and guest satisfaction.
- Coordinated event setup, including table arrangements and audiovisual equipment.
- Trained new team members on service standards and operational procedures.
- Managed inventory of supplies and equipment to optimize resource use.
Education
No Degree - Computer Information Systems
Hillsborough Community College
Tampa, FL02-2020
Skills
- Branch operations
- Customer service expertise
- Exceptional organization
- Sales experience
- Motivational leadership
- Workflow optimization
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Professional and mature
Certification
- 06-20 All lines/ Independent Insurance License
- State Farm auto/property certified
- Rope and Harness Experience
- Xactimate Training (Alacrity)
Timeline
Branch Operations Assistant
Insurance Auto Auctions, IAA
04.2025 - Current
Insurance Adjuster
The Best Claims Solutions
09.2024 - 04.2025
Roofer
Bill Shields Roofing
03.2021 - 01.2022
Mechanic
Self-employeed
03.2020 - 03.2021
Banquet Captain
Aramark
12.2016 - 03.2020
No Degree - Computer Information Systems
Hillsborough Community College