Brendan Lynch
Lakewood,OH
Summary
Highly-motivated and hard working employee with the ambition to learn and take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly finding solutions and learning new skills.
Overview
3
3
years of professional experience
Work History
IT Help Desk Level II
Saber Healthcare
Beachwood, OH
09.2021 - 07.2024
- Completed customer requests and answered questions to improve satisfaction.
- Completed routine maintenance and repair.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Trained new employees on our system.
Education
High School Diploma -
Medina High School
Medina, OH08-2018
Some College (No Degree) - Management Information Systems
Ohio University
Athens, OHSkills
- Computer Skills
- Hardware Installation
- Application support
- Software updating
- Troubleshooting and diagnostics
- Technical Support
- User Training
- Remote Support
- Data Recovery
- Application installations
- Information Security
- Network Security
- LAN/WAN
- VoIP Installation
- User Support
- Analytical Thinking
- Organizational Skills
- Hardware Evaluations
Timeline
IT Help Desk Level II
Saber Healthcare
09.2021 - 07.2024
High School Diploma -
Medina High School
Some College (No Degree) - Management Information Systems
Ohio University
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