Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brendan Mathews

South Lyon,MI

Summary

Proven track record in enhancing customer satisfaction and streamlining operations at Busch's Fresh Food Market. Skilled in POS systems and adept at staff training, significantly reducing wait times and improving transaction accuracy. Excels in sales strategy implementation and cash handling, demonstrating a strong ability to lead and innovate in fast-paced environments. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

1
1
year of professional experience

Work History

Utility Specialist

Busch's Fresh Food Market
2024.03 - Current
  • Assisting the store in different departments
  • Several skills learned from experience

Assistant Front End Manager

Busch's Fresh Food Market
2023.02 - 2024.03
  • Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
  • Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
  • Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
  • Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.

Education

High School Diploma -

South Lyon High School
South Lyon, MI
06.2022

Skills

  • Customer Service
  • POS systems proficiency
  • Sales Strategy Implementation
  • Staff Training and Development
  • Cash handling expertise
  • Cash Register Operation

Timeline

Utility Specialist

Busch's Fresh Food Market
2024.03 - Current

Assistant Front End Manager

Busch's Fresh Food Market
2023.02 - 2024.03

High School Diploma -

South Lyon High School
Brendan Mathews