Chukwudi Uchendu
Elmont,NY
Summary
Motivated Allied Health student with a strong foundation in healthcare and a background in retail management. Experience-ed in fast-paced environments, combining patient-focused care with excellent communication and problem-solving skills. Proven ability to work collaboratively, maintain attention to detail, and deliver hi-gh-quality service in both clinical and customer-facing settings.
Overview
6
6
years of professional experience
Work History
Utility Specialist
CINTAS, Professional Uniform and Facility Services
Port Washington, NY
12.2023 - Current
- Developed training materials for new staff on operational procedures and safety protocols.Managed customer inquiries and resolved service-related issues promptly.
- Assisted in compliance audits to ensure adherence to regulatory standards and policies.
- Provided on-site services, installed new systems and escalated customer complaints.
Direct Support Professional Supervisor
Qsac Family Services
Glen Cove, New York
11.2023 - 03.2026
- Coordinated training sessions for staff on best practices in supportive care techniques.
- Facilitated communication between clients, families, and interdisciplinary teams effectively.
- Maintained accurate records of client services provided including incident reports, medication logs, treatment plans.
Assistant Store Manager
DSW Shoe Warehouse
Far Rockaway, NY
06.2021 - 09.2023
- Facilitated store opening and closing procedures, securing valuables, arming and disarming alarm system and inspecting premises for urgent needs.
- Greeted customers, clarifying needs and identifying solutions to close sales.
- Recognized problems, analyzed causes and developed solutions to improve productivity and sales metrics.
- Communicated sales goals and key performance indicators to employees.
Food Dining Services
Northwell Health Hospital
Manhasset, New York
09.2020 - 02.2023
- Prepared and served food items according to health and safety standards.
- Maintained cleanliness of kitchen and dining areas during service hours.
- Operated kitchen equipment safely while adhering to operational protocols.
Education
Associate of Science - Surgical Technology
Nassau Community College
Garden City, NY10-2022
Associate of Science - Health
Sewanhaka High School
Floral Park, NY11-2018
Skills
- Experience in Microsoft Word, PowerPoint, and Computer Systems
- Interpersonal and Written Communication
- Friendly, Positive Attitude
- Team Management
- Data Entry
- Scheduling and Calendar Management
- Attention to Detail
- Effective Customer Upselling
- Room Cleaning and Restocking
- Customer Service
- Problem Resolution
- Training & Development
Affiliations
- Member, Alumni Association
- Member, Small Business Association (2017 - present)
Timeline
Utility Specialist
CINTAS, Professional Uniform and Facility Services
12.2023 - Current
Direct Support Professional Supervisor
Qsac Family Services
11.2023 - 03.2026
Assistant Store Manager
DSW Shoe Warehouse
06.2021 - 09.2023
Food Dining Services
Northwell Health Hospital
09.2020 - 02.2023
Associate of Science - Surgical Technology
Nassau Community College
Associate of Science - Health
Sewanhaka High School