Brendan Odom
Bow
Summary
Adept Certified Pharmacy Technician with a proven track record at Rite Aid, expertly managing over 400 daily prescriptions and excelling in patient confidentiality and problem-solving. Demonstrates mastery in insurance billing and providing exceptional customer service, significantly enhancing pharmacy efficiency and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Rite Aid
06.2022 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume Retail pharmacy environment.
Education
High School Diploma -
Concord High School
Concord06-2010
Skills
- Proper labeling procedures
- Patient confidentiality
- Problem-solving skills
- Manual and automated medication dispensing
- Point of sale systems proficiency
- Data entry
- Insurance billing
- Filling prescriptions
Certification
CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Rite Aid
06.2022 - Current
CPhT - Certified Pharmacy Technician
High School Diploma -
Concord High School
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