Brendan O'Meara
Culver City,CA
Summary
Results-driven operations professional experienced in high-volume environments across client service, marketing, and entertainment. Known for strong organizational execution, cross-functional coordination, and delivering consistent, high-quality customer experiences.
Overview
12
12
years of professional experience
Work History
Coach / Operations Support
Orangetheory Fitness
Pasadena, CA
11.2023 - Current
- Lead high-volume sessions while maintaining structured schedules and service quality
- Deliver clear instruction to groups of 40+ clients, driving engagement and retention
- Track performance metrics and adjust approach to meet client needs
- Maintain safety, compliance, and operational standards
Coach / Client Experience Lead
Mad City Boxing
Hollywood, CA
08.2023 - Current
- Build strong client relationships to improve retention and satisfaction
- Lead structured programs while maintaining consistent service standards
- Ensure adherence to policies, procedures, and safety protocols
Lead Trainer / Marketing Coordinator
9Round Fitness
Culver City, CA
04.2018 - 12.2022
- Managed daily operations in a high-traffic environment
- Supported sales by converting prospects into long-term members
- Coordinated marketing initiatives and managed social media
- Improved retention through personalized follow-up and engagement
Head Instructor / Sales /Content & Social Media Manager
ILoveKickboxing
Santa Clarita
02.2017 - 11.2019
- Assisted in creating marketing strategies to improve brand visibility. Supported social media initiatives to effectively engage target audiences.
- Trained and mentored instructors to improve teaching methodologies and classroom management skills.
Management Assistant
Dream Scope Entertainment
Los Angeles, CA
08.2015 - 06.2016
- Scheduled auditions and coordinated with casting and production teams
- Managed communications and supported clients on set
- Maintained organized records in a fast-paced environment
Customer Service Representative
Wells Fargo Financial
Des Moines, IA
01.2014 - 11.2014
- Supported account servicing, documentation, and issue resolution
Education
Bachelor of Science - Psychology
Creighton University
Omaha, NESkills
- Operations & Scheduling
- Client Experience
- Sales & Retention
- Marketing Support
- CRM (Rainmaker)
- Google Workspace & Excel
- Team Leadership
- Communication
Timeline
Coach / Operations Support
Orangetheory Fitness
11.2023 - Current
Coach / Client Experience Lead
Mad City Boxing
08.2023 - Current
Lead Trainer / Marketing Coordinator
9Round Fitness
04.2018 - 12.2022
Head Instructor / Sales /Content & Social Media Manager
ILoveKickboxing
02.2017 - 11.2019
Management Assistant
Dream Scope Entertainment
08.2015 - 06.2016
Customer Service Representative
Wells Fargo Financial
01.2014 - 11.2014
Bachelor of Science - Psychology
Creighton University
ADDITIONAL EXPERIENCE
Freelance Performer & Stunt Professional (SAG-AFTRA)
- Worked on set in fast-paced, deadline-driven productions
- Collaborated with production teams and adapted to changing schedules