Streamlines security operations and maximizes team performance by directing, mentoring, and synchronizing shift personnel to
ensure complete post coverage and adherence to operational standards. Secures people and infrastructure by handling authorized
weapons responsibly and leading armed security functions according to established procedures. Maintains uninterrupted shift
coverage during absences and emergencies by reallocating resources, formulating staffing schedules, and managing last-minute calloffs. Preserves
public trust through escort duties, access control, and proactive foot and vehicle patrols. Facilitates emergency
response and incident reporting by alerting leadership promptly to critical situations.
Selected Accomplishments:
Protected personnel, property, and assets by implementing safety and security protocols, sustaining readiness, and complying
with government regulations.
Strengthened operational responsiveness by addressing shift-related challenges and disseminating timely updates to
supervisors.
Upheld professional standards by guaranteeing uniform and equipment remained clean, functional, and fully operational.
Improved situational awareness by inspecting personnel, vehicles, buildings, and parcels in accordance with post orders.
Personnel Security Specialist, Adjudicator
Internal Revenue Service
Chamblee, Georgia
10.2024 - 09.2025
Enhanced organizational trust and regulatory compliance by recommending adjudicative actions for high-level and executive
personnel, handling sensitive cases with discretion and precision. Elevated data integrity and confidentiality by protecting sensitive
personal and employment information throughout all personnel security processes. Secured operational continuity by coordinating
with FBI, OPM, and Department of Defense to assess investigative results and validate personnel suitability.
Selected Accomplishments:
Achieved adjudicative outcomes by analyzing complex background investigations of IRS employees and applicants and adhering
to federal security and privacy standards.
Increased productivity by reviewing 10-15 background cases daily, delivering well-documented and legally compliant
determinations.
Personnel Security Assistant
Internal Revenue Service
Chamblee, Georgia
09.2021 - 10.2024
Supervised mail operations, maintained equipment, and ensured timely distribution of personnel security documentation and
supplies. Strengthened compliance and reduced risk by assessing position sensitivity levels and verifying accurate completion of
employment and security clearance documentation.
Selected Accomplishments:
Accelerated adjudicative processes by supporting personnel security specialists in evaluating suitability applications and
contributing to preliminary hiring and access determinations.
Boosted operational efficiency by processing dozens of security clearance applications weekly, updating personnel security
databases, and increasing integrity of automated records.
Enhanced compliance and data reliability via detailed personnel file management, tracking investigation types, clearance dates,
and issuing agency information.
Tax Examining Technician
Internal Revenue Service
Chamblee, Georgia
09.2020 - 09.2021
Strengthened organizational effectiveness by overseeing case referrals, responding to taxpayer inquiries, and directing resolution
processes within the W&I function. Resolved complex tax discrepancies by analyzing individual and business accounts, providing
strategic recommendations, and initiating enforcement actions. Reviewed statute cases and accurate statute dates within the TE/GE
functions. Preserved case integrity and closure accuracy by investigating complex issues within CI function and reconciling all account
relationships.
Selected Accomplishments:
Maximized tax case accuracy by tracking IDRS status, keeping accurate internal records, and monitoring cases pending Joint
Committee clearance within Wage and Investment function.
Boosted operational efficiency by calculating restricted interest for complex cases, completing detailed closures, and assisting
taxpayers and representatives in Appeals resolutions.
Achieved timely tax resolutions and elevated compliance by administering 50+ income tax payment plans daily and processing
delinquent accounts.
Transportation Security Officer
Transportation Security Administration
Atlanta, Georgia
10.2004 - 09.2020
Gained TSA mission objectives by supporting checkpoint teams of up to 30 officers, volunteering for extra shifts, and providing
guidance as a lead officer trainer. Strengthened aviation security and passenger safety by executing thorough screenings, validating
identification, and applying risk-based decisions to block prohibited items from secure areas. Elevated operational readiness and team
efficiency by leading daily briefings, distributing security directives, and enforcing compliance with standard operating procedures.
Built passenger trust and managed communication by engaging travelers from diverse backgrounds and overcoming language barriers.
Selected Accomplishments:
Augmented workforce capability and retention as an On-the-Job Training (OJT) Monitor (2010-2014) by mentoring new hires,
sharing targeted feedback, and recommending certification based on performance evaluations.
Optimized security procedures and organizational effectiveness by advising leadership on policy enhancements, detecting
vulnerabilities, and recommending improvements in screening and performance metrics.
Sustained performance under high pressure by adapting to dynamic checkpoint operations, managing workflow during airport
disruptions, and coaching peers in composure and agility during critical situations.
Earned multiple commendations for excellence by delivering superior customer service including three TSA iShare recognitions
(2015-2016) for professionalism and passenger engagement.