Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brendan Zentner

Irwin,PA

Summary

Dynamic and adaptable professional with a strong background in customer service at Applebee's Grill + Bar. Proven ability to resolve problems through exceptional communication and organization. Skilled in maintaining cleanliness and efficiency, while promoting a collaborative environment. Committed to enhancing guest experiences and optimizing team performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Server

Applebee's Grill + Bar
10.2024 - 08.2025
  • Maintained a clean and welcoming dining environment for guest comfort.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Promoted a safe working environment by adhering to food safety standards and best practices.

Sales Associate

Target
08.2022 - 11.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained accurate inventory records to ensure adequate stock levels.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Fostered collaborative work environment.

Instructor

Eberly Scout Reservation
06.2018 - 08.2019
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Tested and evaluated students on materials presented in classes.
  • Lead ecological preservation efforts and forest management.
  • Optimized learning plans based on student performance and feedback.

Education

Nursing

Westmoreland County Community College
Youngwood, PA

High School Diploma -

Norwin Senior High School
North Huntingdon, PA
05-2023

Skills

  • Organization
  • Exceptional communication
  • Cleanliness
  • Computer literacy
  • Mechanical comprehension
  • Memory retention
  • Professional appearance
  • Adaptability and flexibility
  • Task prioritization

Accomplishments

  • BSA Eagle scout 2022
  • BSA Medal of Merit - Life Saving Award

Certification

  • Swift Water Rescue certified
  • CPR certified (expiring 2025)

Timeline

Restaurant Server

Applebee's Grill + Bar
10.2024 - 08.2025

Sales Associate

Target
08.2022 - 11.2022

Instructor

Eberly Scout Reservation
06.2018 - 08.2019

Nursing

Westmoreland County Community College

High School Diploma -

Norwin Senior High School

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