Maria Detrick
Niles,MI
Summary
Hospitality professional known for strong work ethic and adaptability, with a track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Aiming for excellent communication, teamwork, and effectively resolving customer issues. Dependable and focused on creating welcoming environment for patrons.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Server
Bill Giannakakis
Niles, MI
12.2017 - Current
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to streamline food delivery and enhance order accuracy.
- Trained new servers on menu offerings and service protocols to maintain high standards.
- Managed multiple tables efficiently, prioritizing tasks during peak hours to optimize service flow.
- Resolved customer complaints promptly, fostering loyalty and repeat business through effective communication.
Education
No Degree -
Southwestern Michigan College
Dowagiac, MIHigh School Diploma -
Home Educated
Niles, MI05-2013
Skills
Relationship management
Training new wait staff
Adaptability and flexibility
Strong work ethic
Server etiquette
Customer satisfaction
Organization
Guest service
Guest relations management
Task prioritization
Accomplishments
- TEFL certified
Certification
- Volunteered for two months at La Programa de Enseñanza Personalizada in Torreón México
- Grade Shepherd at local Good News Club
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Backpacking and Hiking
- Adventure Travel
- Gym Workouts
- High-Intensity Interval Training
Timeline
Restaurant Server
Bill Giannakakis
12.2017 - Current
No Degree -
Southwestern Michigan College
High School Diploma -
Home Educated