Brenda R Carrillo
Portland,OR
Summary
Dedicated and compassionate professional with experience in social services, housing support, and community outreach. Strong background working with vulnerable populations, including individuals experiencing homelessness and survivors of domestic violence. Skilled in case coordination, crisis response, peer support, and team leadership.
Brings lived experience and long-term recovery to effectively support and empower others, with a strong ability to build trust and form meaningful connections that help individuals move toward stability and self-sufficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retention Specialist
Sunstone Way
06.2024 - Current
- Support participants with housing stability and retention services. Develop action plans, coordinate resources, communicate with landlords and partners, and assist with documentation. Bill payments and more.
Care Coordinator
Urban Alchemy
08.2023 - 06.2024
- Assisted guests with ID, Social Security, Food Benefits, Housing connections, Employment, Peer Support, Crisis Intervention, and Coordinating Donations, Community Meetings. Planning for there housing stability.
On-Call
Our Just Future
Gresham, OR
06.2023 - 02.2024
- Supporting women from DV
- Cook and serving
- Intakes
- Interacting with women and listing to their needs or concerns
Warehouse Supervisor
Axo Higher
09.2021 - 01.2023
- Supervised drivers, coordinated routes, managed tracking systems, and operated forklift. Unloading semis. Sorter
Clean Start
Central City Concern / Rapid Response
Portland, OR
10.2019 - 01.2021
- Cleaned homeless camps, handled biohazards, trash responded to dispatch, and connected individuals to resources. Removal of campsites, assessing all reports threw out Portland.
Education
High School Diploma -
American School of Success
Portland, OR03-2018
Skills
- Trauma-Informed Care / Crisis Intervention / De-escalations
- Lived Experience (10 years recovery)
- Case Management/ Care Coordinator
- Housing Navigation& Retention
- Resource Connection
- Data Entry HMIS, CaseWorthy, WellSky,
- BILL operations
- Independent working and team working
- Strong Communications & Engagement
- Bilingual
- Treatment/ Recovery
- Help with different Donations
Languages
Fluent Spanish & English
Certification
- QMHA-R (2024)
- Certified Recovery Mentor (2022)
- Coordinated Access Assessor MMST (2024)
- Mental Health First Aid (2025)
- Therapeutic Boundaries (2025)
- Foundations of Mental Health (2025)
- BLS (exp 2028)
- RentWell (2019)
- Peer Mentor Education (2019)
- Forklift Certification (2015)
- Adult Protective Services (2025)
Timeline
Retention Specialist
Sunstone Way
06.2024 - Current
Care Coordinator
Urban Alchemy
08.2023 - 06.2024
On-Call
Our Just Future
06.2023 - 02.2024
Warehouse Supervisor
Axo Higher
09.2021 - 01.2023
Clean Start
Central City Concern / Rapid Response
10.2019 - 01.2021
High School Diploma -
American School of Success