Summary
Overview
Work History
Education
Skills
Timeline
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Brenden Hearing

Ballwin,MO

Summary

Dynamic leader and problem-solver with a proven track record at Lions Choice Restaurant, enhancing customer satisfaction and exceeding sales targets through expert food preparation and exceptional service. Skilled in inventory control and staff training, demonstrating a strong work ethic and team leadership. Achieved commendations for collaboration and efficiency in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Lead Food Associate

Lions Choice Restuarant
01.2014 - Current
  • Consistently achieved sales targets by upselling menu items and promoting daily specials.
  • Ensured food quality and presentation met established standards by conducting regular checks during meal preparation.
  • Managed inventory levels of ingredients and supplies, minimizing waste and ensuring availability of necessary items.
  • Prepared customized meals according to individual customer dietary needs and preferences, enhancing overall dining experience.
  • Promoted a positive work environment among colleagues through effective communication skills.
  • Participated in weekly meetings with management to discuss sales targets, performance improvements, and staff scheduling needs.
  • Assisted in maintaining a clean and orderly kitchen, adhering to strict hygiene regulations and safety guidelines.
  • Received numerous commendations from management for exceptional teamwork and dedication to providing exceptional customer service.
  • Improved customer satisfaction by providing friendly and efficient service in a fast-paced environment.
  • Implemented and maintained quality control processes.
  • Collaborated with fellow team members to ensure smooth operations during busy periods, reducing wait times for customers.
  • Resolved customer complaints quickly and professionally, maintaining a positive brand image for the establishment.

Car Wash Attendant

Waterway
03.2015 - 09.2016
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Optimized workflow by rotating between different roles within the car wash process as needed.
  • Assisted in training new staff members on proper car wash techniques and procedures.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Promoted a positive workplace culture by actively contributing to team collaboration and open communication.
  • Recognized for punctuality and reliability, consistently arriving prepared for scheduled shifts even during peak business hours.
  • Contributed to increased sales by upselling additional services such as waxing and detailing.
  • Supported management in implementing new policies or procedures aimed at improving operations or increasing revenue.
  • Continuously sought opportunities for professional growth through participation in industry workshops or seminars.

Education

High School Diploma -

Marquette High School
Ballwin, MO
05.2015

Skills

  • Food Safety
  • Food Preparation
  • Safe Food Handling
  • Knife Skills
  • Positive Attitude
  • Strong Work Ethic
  • Team Oriented
  • Quick Learner
  • Customer Service
  • Fast-Paced Environment
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Working Quickly
  • Productivity and Efficiency
  • Staff Training and Development
  • Complex Problem-Solving
  • Inventory Control
  • Cross-Functional Teamwork
  • Critical Thinking
  • Collaboration and Teamwork
  • Team Leadership
  • Relationship Building
  • Calm and Pleasant Demeanor
  • Employee Supervision
  • Coaching and Mentoring
  • Conflict Resolution
  • Strategic Planning
  • Sales and Marketing
  • Anticipating Problems
  • Workflow Planning

Timeline

Car Wash Attendant

Waterway
03.2015 - 09.2016

Lead Food Associate

Lions Choice Restuarant
01.2014 - Current

High School Diploma -

Marquette High School

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Brenden Hearing