Summary
Overview
Work History
Education
Skills
Certification
Highlights And Qualifications
Personal Info
Timeline
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Brenden Luna

Las Vegas

Summary

Talented leader, organizational problem-solver and sales expert skilled at organizing efficient, successful strategies to boost business and retain key accounts. Effectively prospect and network to bring in new customers, while producing creative marketing materials to educate and engage customers. Tenacious in pursuing new sales channels and developing revenue streams. Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support, and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Coordinator

Empire Cat
Henderson
10.2024 - 03.2025
  • Supported sales team by delivering current territory sales data and costing information.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Processed orders received from customers within specified timelines.
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Maintained an up-to-date database of prospective clients and their contact information.
  • Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
  • Negotiated deals and handled complaints or objections.
  • Gained market share in new sales performance through aggressive team training.
  • Developed key customer relationships to increase sales.
  • Coached, developed and motivated team to achieve revenue goals.

Used Car Technician

Mazda Dealership
Henderson
02.2024 - 10.2024
  • Adhered strictly to safety regulations while working in the garage area.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Repaired minor body damage on vehicles to restore them to a like-new condition.
  • Adjusted headlights to ensure proper alignment for safe driving conditions.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Communicated regularly with customers regarding progress of repairs.
  • Filed records with state as part of performing vehicle safety inspections.
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.

Used Car Technician / Recon

Toyota
Las Vegas
01.2021 - 02.2024
  • Inspected vehicles for mechanical defects and safety issues.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Followed manufacturer's instructions when installing new parts or making adjustments.
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Maintained detailed records of repairs performed on each vehicle in the shop database system.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Adhered strictly to safety regulations while working in the garage area.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Verified that all fluid levels were topped off before returning vehicles to customers.
  • Repaired, replaced and adjusted brakes.
  • Performed vehicle inspections and regular maintenance.
  • Tested engine, safety and combustion control standards to comply with state vehicle requirements.
  • Conducted test drives before and after repair services.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.

Mechanic

Ted Wiens Complete Auto Service
Las Vegas
07.2020 - 12.2020
  • Addressed customer questions and concerns regarding products and services.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Educated customers about basic automotive maintenance techniques they can perform themselves at home.
  • Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Estimated costs of vehicle repair.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Examined loose bolts and specified safety devices on vehicles and made adjustments.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.

Sales Apprentice

Discount Tire
Las Vegas
01.2018 - 07.2020
  • Conducted research to identify new customers, markets, and industry opportunities.
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
  • Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
  • Reviewed invoices for accuracy prior to submission for payment processing.
  • Developed and maintained relationships with service providers and vendors.
  • Identified methods to improve customer experiences, meeting or exceeding expectations.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Participated in professional development opportunities to stay informed on industry trends.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Education

Some College (No Degree) - RADIOLOGY

College of Southern Nevada
Las Vegas, NV

Skills

  • Sales data analysis
  • Account management
  • Order processing
  • Sales reporting
  • Customer relationship management
  • Negotiation techniques
  • Market research
  • Team leadership
  • Goal setting
  • Project management
  • Conflict resolution
  • Sales strategy development
  • Time management
  • Problem solving
  • Effective communication
  • Profitability assessments
  • Adaptability
  • Effective negotiation
  • Customer retention
  • Complex Problem-solving
  • Social media savvy
  • Direct sales
  • Schedule management
  • Customer billing
  • Attention to detail
  • B to B sales
  • Objection handling
  • Price structuring

Certification

  • Driver's License
  • EPA 609 Certification
  • Air Conditioning Certification

Highlights And Qualifications

  • Excellent with communication
  • Always portrays a positive attitude
  • Reliable
  • Follows directive from management team
  • Always follows best practices
  • Great Teamwork
  • Takes feedback positively
  • Has sense of urgency
  • Volunteer at Three Square Food Bank
  • Volunteer at MGM Grand back to school fair
  • Football player at Shadow Ridge high school
  • Rated excellent by secret shoppers and secret customers multiple times along with surveys

Personal Info

While I take my work seriously, I never lose sight of my goofy side. I'm a dedicated achiever, constantly pushing myself towards personal milestones. My love for cars runs deep – it's a lifelong obsession. When I'm not wrenching or dreaming about engines, I'm exploring the world, connecting with fascinating people, and sampling the weird and wonderful flavors life has to offer. Adventure is my constant companion.

Timeline

Sales Coordinator

Empire Cat
10.2024 - 03.2025

Used Car Technician

Mazda Dealership
02.2024 - 10.2024

Used Car Technician / Recon

Toyota
01.2021 - 02.2024

Mechanic

Ted Wiens Complete Auto Service
07.2020 - 12.2020

Sales Apprentice

Discount Tire
01.2018 - 07.2020

Some College (No Degree) - RADIOLOGY

College of Southern Nevada

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