Brenden Monteleone
Mount Prospect
Summary
Dynamic sales professional with a proven track record at the VF corporation (North Face Inc)., excelling in customer service and sales strategy development. Skilled in training teams and optimizing store merchandising, I consistently drive performance and enhance customer experiences, fostering loyalty and repeat business. Adept at analyzing trends to boost sales effectiveness.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
The North Face Inc.
06.2025 - Current
- Supervised daily sales operations, ensuring team adherence to performance standards.
- Trained and mentored new staff on product knowledge and customer service techniques.
- Analyzed sales trends to optimize inventory management and enhance product displays.
- Worked with team members to upkeep visual standards on the sales floor at all times
- Handled online orders as well as exchanges, returns, trade in, and warranty program
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Logged sales/ counted safe at the beginning and end of every night
- Prepared cash registers for use every morning/ night
- Checked store merchandise regularly for proper display and replenishment.
- Promoted exceptional customer service by engaging clients on sales floor.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
Sales Associate
The North Face Inc.
11.2024 - 05.2025
- Ensured merchandise displays were visually appealing and organized.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Conducted inventory checks to maintain stock levels and accuracy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Mens Warehouse
03.2021 - 06.2022
- Assisted customers in selecting suits and accessories for various occasions.
- Maintained knowledge of current fashion trends and product features.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
High School Diploma -
Prospect Highschool
Mount Prospect, ILSkills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Store appearance and merchandising
- Goals and performance
- Staff management
Timeline
Sales Supervisor
The North Face Inc.
06.2025 - Current
Sales Associate
The North Face Inc.
11.2024 - 05.2025
Sales Associate
Mens Warehouse
03.2021 - 06.2022
High School Diploma -
Prospect Highschool