Brenden Picou
St. Louis,MO
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
9
9
years of professional experience
Work History
Business Owner
Dorsett Furniture And Mattress
Maryland Heights, MO
12.2021 - 01.2024
- Scaled this location from $120k in revenue to more than $400k in revenue in less than 3 years
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Business Operations Manager
Wholesale Marketing LLC
Glen Carbon, IL
03.2020 - 12.2021
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
Sterile Processing Manager
BJC Healthcare
St Louis, MO
01.2017 - 02.2020
- Maintained accurate inventory records for all instruments and equipment, minimizing delays in surgical procedures due to missing or damaged items.
- Stayed current on industry trends, technologies, and regulations by attending conferences, workshops, and continuing education courses related to sterile processing management.
- Conducted regular audits of sterilization processes, ensuring compliance with industry standards and best practices.
- Established a culture of continuous improvement within the department by encouraging staff input on workflow enhancements and process improvements.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Leading Petty Officer, Cardiothoracic Surgical Technician, PICU & Pediatric Surgery Enlisted Department Head
United States Navy
Portsmouth, VA
10.2014 - 10.2016
- Earned numerous commendations for exceptional leadership and dedication to duty during high-stress situations or deployments.
- Contributed to the development of innovative tactics and strategies aimed at increasing mission effectiveness in complex environments.
- Managed resources effectively to ensure optimal allocation of manpower, equipment, and funds for mission success.
Education
Undergraduate Degree- Business Administration – Finance -
University of Illinois
05.2021
Undergraduate Degree- Biochemistry -
Washington University of St. Louis
06.2016
Surgical Technician -
Medical Education and Training Campus
04.2014
Hospital Corpsman -
Medical Education and Training Campus
09.2013
Skills
- Adapt to change
- Leadership
- Communicate with large groups
- Train employees
- Delegate authority
- Interview future employees
- Set goals/objectives
- Create schedules
- Relationship Building
- Attention to Detail
- Customer Relations
- Driven and Determined
Accomplishments
- Supervised team of 300+ staff members.
- Documented and resolved Code Blue response times in the hospital which led to response times being cut from approximately 2 minutes and 10 seconds to under 1 minute and 30 seconds.
- Scaled a business from $120k in revenue to over $400k in revenue in under 3 years.
Key Qualifications
Accomplished professional, proficient in medical technology as well as leadership. Respected leader, able to build a highly motivated team focused on achieving goals. Key skills/attributes include: Secret Security Clearance, Health Technologies, Clerical Duties, Microsoft Office, Leadership, Management, Customer Care, Employee Care, Write SOP's, Finance, Inventory Management, Organization
Timeline
Business Owner
Dorsett Furniture And Mattress
12.2021 - 01.2024
Business Operations Manager
Wholesale Marketing LLC
03.2020 - 12.2021
Sterile Processing Manager
BJC Healthcare
01.2017 - 02.2020
Leading Petty Officer, Cardiothoracic Surgical Technician, PICU & Pediatric Surgery Enlisted Department Head
United States Navy
10.2014 - 10.2016
Undergraduate Degree- Business Administration – Finance -
University of Illinois
Undergraduate Degree- Biochemistry -
Washington University of St. Louis
Surgical Technician -
Medical Education and Training Campus
Hospital Corpsman -
Medical Education and Training Campus