Summary
Overview
Work History
Education
Skills
Timeline
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Brenden Smith

Learning Ambassador
Elkhorn,NE

Summary

Detail-oriented and self motivated team player with strong organizational skills and a competitive work ethic. Ability to handle multiple projects simultaneously with a high degree of accuracy and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Learning Ambassador

Amazon
06.2023 - Current
  • Trained 100+ associates in proper packing procedure, and safety requirements
  • Problem solving
  • Trained in PPMix, AFE, CW1000, Problem Solve, Smart Pac, and Decant
  • Assisting Area Manager, and Process Assistants with tasks: Tracking down dwelling totes, Monitoring and finding CPTs before their scheduled times, Tracking down missing items, Problem solve, Leading Working Well Huddles
  • Following all safety guidelines while meeting and exceeding rates and expectations in all paths
  • Top performer In CW1000, Smart Pac, AFE, and PPMIX
  • Ensuring a clean and productive work environment
  • Act as both water spider, and problem solver for CW1000
  • Training associates and problem solving/water spidering to ensure department does not cause negative upstream or downstream impacts
  • Stocking all stations and leaving a good handoff for next shift
  • Share suggestions and push for implementation to improve productivity and morale of associates
  • Suggested adding a small air blower to the CW1000 technicians
  • They have Implemented this change and it decreased downtime due to blocked and dusty sensors
  • Resulted in Improved productivity and lower induct rejections In CW1000
  • Pushed for more more associates to be trained In CW1000
  • More training has occurred
  • Took charge of training In CW1000
  • Act as a resource to fellow associates when issues/questions arise
  • Respond to Andons
  • Answer job related questions
  • Give tips and suggestions to Improve rates and decrease errors
  • Ensure department is a safe working environment by cleaning up debris, clearing empty boxes, and ensuring items are in the proper 5S location
  • Work as a team to meet and exceed goals for the department
  • Lead and demonstrate stretches during standup to ensure associates are practicing proper body mechanics.

Marketing Team Leader - Graduation Internship

VALE Records
01.2021 - 05.2021
  • Led a team of 5 team members to create and publish marketing materials.
  • Fostered a creative atmosphere within the team, encouraging idea sharing and innovation in campaign development.
  • Tracked key performance indicators to measure success of campaigns.
  • Delegated tasks to ensure the marketing materials could be published before the deadline for the release of the artist's single.
  • Took feedback and suggestions from team members to make changes to materials, and the plan where optimizations could be made.
  • Resolved issues that arose from team members.
  • Forwarded messages and feedback from upper management to the team to ensure the team was in the loop.

Salesperson

Sheetz
06.2015 - 06.2023
  • Worked as a team member to get orders and tasks done in an orderly and effective manner
  • Resolved issues and concerns brought up by customers and management: Issues with orders, Long wait times, Faulty equipment, Customer complaints, Accommodating customers and employees that have additional needs
  • Trained 30+ employees in company procedures and tasks
  • Worked with management to identify and improve employee productivity and customer wait times by around 15% through coaching
  • Acted as a resource for coworkers, managers, and customers
  • Helping customers and coworkers locate Items
  • Helping employees better understand processes and why things are done a certain way
  • Created a daily plan of action to ensure all tasks were completed efficiently
  • Communicated plan with team of 5+ team members to ensure all tasks were completed, and everyone was aware of what had already been completed
  • Demonstrated excellent customer service while maintaining and exceeding expectations.

Education

Bachelor of Science in Business Administration - Business Management

Lebanon Valley College
Annville, PA
08.2019 - 2021.05

Skills

    Peer Mentoring

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Timeline

Learning Ambassador

Amazon
06.2023 - Current

Marketing Team Leader - Graduation Internship

VALE Records
01.2021 - 05.2021

Bachelor of Science in Business Administration - Business Management

Lebanon Valley College
08.2019 - 2021.05

Salesperson

Sheetz
06.2015 - 06.2023

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Brenden SmithLearning Ambassador