Brendon Blancaflor
Harker Heights,TX
Summary
Dynamic Wholesale Associate with proven expertise at Twin Liquors in inventory management and customer relationships. Skilled in stock control and merchandising strategies, I excelled in enhancing sales through effective product displays, retaining good customer relations, and training new staff. Committed to delivering exceptional service, I fostered customer loyalty while ensuring operational efficiency.
Diligent and reliable; successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
7
7
years of professional experience
Work History
Salesperson
Spec's Wines, Spirits & Finer Foods
12.2025 - Current
- Provided expert product knowledge to customers, improving their purchasing decisions, along with building good rapport with customers, new and recurring.
- Collaborated with management to implement promotional events, driving foot traffic and engagement.
- Analyzed sales trends to identify opportunities for inventory optimization and promotion strategies.
- Collaborated with team members to achieve sales goals, promoting a supportive work environment.
- Engaged customers in conversations to create a pleasant shopping experience.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Developed effective sales strategies for beer and wine to improve customer engagement.
Wholesale Associate
Twin Liquors
08.2023 - 05.2025
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Stocked shelves to match planogram images and instructions.
- Analyzed sales trends and customer preferences to inform inventory development decisions.
- Trained and supervised new staff to ensure effective team performance.
- Received new stock and input values into computer system.
- Reviewed order slips, picked products and staged merchandise to be shipped.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Safely and securely loaded items to prevent damage during transport.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Interacted with guests in a friendly and knowledgeable way.
- Implemented loss prevention strategies to protect store assets.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Recorded daily activities for inventory control.
- Assisted with deliveries to ensure timely arrival of products to customers.
- Interviewed to manage another store within the company.
Retail Sales Associate
Twin Liquors
11.2019 - 08.2023
- Created a friendly atmosphere by greeting customers warmly. and helped with product questions, selections, and purchases.
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted customers in completing purchases, locating items, and providing support to their cars for convenience.
- Performed cash, card, and check transactions to complete customer purchases.
- Organized and replenished merchandise to maintain store inventory levels., clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experience.
- Managed efficient cash register operations.
- Observed customer behavior to identify potential security issues. for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created a positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Associate of Arts - Theater Arts
Central Texas College
Killeen, TX05-2022
Skills
- Sales process
- Relationship management
- Sales presentations
- Objection handling
- Up-selling
- Sales forecasting
- Customer engagement
- Product knowledge
- Complaint handling
- Product description
Timeline
Salesperson
Spec's Wines, Spirits & Finer Foods
12.2025 - Current
Wholesale Associate
Twin Liquors
08.2023 - 05.2025
Retail Sales Associate
Twin Liquors
11.2019 - 08.2023
Associate of Arts - Theater Arts
Central Texas College