Brendon Kostelec
New Richmond,WI
Summary
Reliable Delivery Partner known for high productivity and efficiency in completing tasks. Possess specialized skills in navigation, time management, and customer service. Excel at communication, problem-solving, and adaptability, ensuring smooth delivery processes and positive interactions with customers. Committed to maintaining accuracy and speed in fast-paced environments.
Pursuing education to achieve Degree in-law enforcement
Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
Overview
3
3
years of professional experience
Work History
Delivery Partner (DOOR DASH)
Independent contractor (DOOR DASH)
New Richmond, WI
06.2023 - Current
- Loaded packages into vehicle for transport and ensured that all items were safely secured.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Utilized GPS and maps for efficient route planning.
- Ensured compliance with applicable laws when delivering goods on public roads and highways.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Provided excellent customer service by answering questions about products and services at point of delivery.
- Performed basic maintenance tasks such as checking tire pressure, engine oil level.
- Delivered goods to customer's location according to specified timelines and communicated with customers regarding deliveries.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Maintained cleanliness inside vehicle cabins by regularly wiping surfaces down with sanitizing wipes.
- Adhered strictly to company policies regarding safe handling of packages, proper use of protective equipment.
- Transported and safely delivered items to prevent damage or loss.
- Followed safety protocols while driving vehicle including obeying traffic laws, using turn signals, maintaining proper speed limits.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
ECommerce Personal Shopper
Wal-Mart Supercenter
Menomonie, Wisconsin
05.2022 - 11.2022
- Finding Products:
- You'd use the Walmart website, app, or internal systems to locate the specific items ordered by online customers.
- This may involve navigating product categories, filtering by size, color, brand, etc.
- Order Fulfillment:
- Once located, you'd select the best quality items, ensuring they meet order specifications.
- prepare the items for shipment, which might include packaging and labeling.
- Customer Service:
- communicate with customers via chat or phone to answer questions about their orders or resolve any issues.
- Other job task to help co-workers If help was needed.
- Participated in care coordination conferences and staff meetings to improve skills set.
- Scanned items when pulling from shelves to update system stock information.
Education
GED -
Northwood Technical College
1019 S Knowles Ave, New Richmond, WI 5401701-2025
Skills
- Customer service
- Route planning
- Order fulfillment
- Product sourcing
- Problem solving
- Time management
- Effective problem solving
- Professionalism and courtesy
- Paperwork accuracy
Timeline
Delivery Partner (DOOR DASH)
Independent contractor (DOOR DASH)
06.2023 - Current
ECommerce Personal Shopper
Wal-Mart Supercenter
05.2022 - 11.2022
GED -
Northwood Technical College